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About the role
- Senior Director of Product Management leading Consumer Risk product area at Affirm. Driving strategy and execution for Credit decisioning, Pricing, and Fraud prevention.
Responsibilities
- Own the end-to-end product vision, strategy, and execution for Consumer Risk within Checkout, encompassing Credit decisioning, Pricing, and Fraud prevention
- Translate Affirm’s mission into a clear product roadmap that balances growth, risk, customer trust, and platform scalability
- Lead and scale a team of Product Managers owning distinct Consumer Risk surface areas, fostering a culture of accountability, learning, and high performance
- Partner closely with Machine Learning, Analytics and Engineering to shape model-driven product experiences, including underwriting logic, pricing frameworks, fraud signals, and decisioning platforms
- Drive quantitative storytelling—using data, experiments, and modeling to inform strategy, influence stakeholders, and guide tradeoffs
- Champion a customer-first mindset, ensuring risk experiences are transparent, fair, and intuitive for consumers while delivering strong outcomes for merchants
- Collaborate cross-functionally with Risk, Finance, Legal, Compliance, Design, Marketing, and GTM teams to deliver cohesive, scalable solutions
- Set and own key performance metrics (e.g., approval rate, conversion, loss rate, unit economics, LTV, fraud outcomes, customer trust metrics) and hold teams accountable to results
- Navigate complex organizational dynamics and influence senior stakeholders, including the executive team, with clear articulation of strategy, tradeoffs, and impact
- Balance near-term execution with long-term platform investments, ensuring Consumer Risk capabilities scale with Affirm’s growth and partner ecosystem
Requirements
- 12+ years of Product Management experience, including leadership roles on fast-paced teams driving responsible, sustainable growth
- Deep experience working with Credit, Pricing, and/or Fraud stakeholders, with a strong understanding of:
- Credit: underwriting tradeoffs, unit economics, loss management, regulatory considerations
- Pricing: risk-based pricing, margin optimization, experimentation, and fairness considerations
- Fraud: adversarial systems, real-time decisioning, false positive/negative tradeoffs, and customer trust
- Strong quantitative and analytical orientation—comfortable engaging in model-level discussions, using data to drive decisions, and translating complexity into clear narratives
- Experience building and scaling platform and decisioning products, not just surface-level UX
- Proven track record of managing and mentoring large, geographically distributed PM teams
- Commercially minded with a high-agency, bias-to-action mindset and comfort making hard tradeoffs in ambiguous environments
- Exceptional communication and stakeholder management skills, with the ability to influence across functions and levels
- Experience working in design-forward organizations that prioritize clarity, transparency, and high-quality user experiences
- A systems thinker who can balance short-term business impact with long-term scalability and technical health
- Fintech, payments, or risk-heavy consumer product experience is a strong plus.
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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