Quality Assurance Analyst testing software for Computershare’s global customer communications solutions. Validating releases, tracking defects, and supporting a major internal transformation initiative.
About the role
- Lead QA for a multi-phase Salesforce program, defining test frameworks and executing functional, regression, integration, and end-to-end tests. Collaborate with stakeholders to manage defects, support UAT, and advance test automation and QA governance.
Responsibilities
- Lead and contribute to the QA strategy for the Salesforce program, ensuring alignment with overall program objectives and the implementation roadmap;
- Define, structure, and evolve test frameworks and deliverables to support a multi-phase Salesforce program;
- Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications;
- Perform functional, regression, integration, and end-to-end testing;
- Identify, track, and manage defects, ensuring timely resolution and effective communication among stakeholders;
- Support and guide User Acceptance Testing (UAT) cycles in collaboration with business users to ensure readiness and successful implementation;
- Contribute to the strategy and implementation of test automation to improve efficiency and scalability;
- Continuously improve QA processes, tools, and governance to ensure program-level implementation excellence.
Requirements
- 2 to 5 years of experience in quality assurance (QA) / software testing, including experience in Salesforce environments;
- Strong knowledge of QA methodologies, test lifecycle, and defect management;
- Ability to work within larger program structures and contribute to cross-functional project delivery;
- Experience with tools such as JIRA, test management platforms, or automation frameworks;
- Strong analytical skills, attention to detail, and a proactive, solution-oriented mindset;
- Salesforce certification (Administrator, Platform App Builder);
- Experience with test automation tools (Selenium, Provar, Copado QA, etc.);
- Proficiency with Agile/Scrum environments;
- French: Fluent
Benefits
- Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
- Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
- Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
- Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.
- Equal employment opportunity: Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.
- An inclusive path to success: Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page: https://www.alithya.com/en/accessibility.
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