Clinical Research Technician conducting participant-facing clinical trial activities at Altasciences’ Montreal site. Handling samples, safety measurements, IP administration, and questionnaires.
Responsibilities
Work with Clinic teams to execute clinical trial activities
Execute tasks and clinical activities in compliance with study protocol, GCP and SOPs
Ensure confidentiality of clinical trial participants and sponsors
Understand protocol-driven timed study events and acceptable collection windows
Report procedural deviations to supervisory team members
Prepare and properly clean applicable workstations
Maintain and advocate customer service, quality and safety standards
Perform sample handling, safety measurements, oral IP administration, and questionnaire administration
Conduct participant interactions with a high standard of customer service
Report significant participant misbehavior to Study/Clinical Operations management
Provide feedback on study progress
Communicate issues and problem resolutions to supervisors and managers
Complete and maintain required training
Perform other tasks assigned by management
Requirements
High School Diploma or/and Diploma related to the field of health
Excellent communication skills in French and English
Knowledge of another language an asset
Customer service focused
Able to work in fast-paced environment
Must be available full-time during the day for the first 6 to 8 weeks of training
Fluency in English is an essential requirement
Ability to work day, evening or night shifts with no shift rotation
Variable hours
Clinical research activities performed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOPs)
Benefits
Accessible by Public Transportation (Metro L'Acadie)
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