Senior Product Marketing Manager building product marketing for Alternative Payments’ SMB financial operating system. Defining positioning, launches and go-to-market strategy across payments and financial products.
Responsibilities
Build the product marketing function at Alternative Payments
Define target customers, personas and buyer journeys across products and priority verticals
Develop differentiated positioning and messaging based on customer needs, market evidence and product problems solved
Partner with Product on roadmap understanding, go-to-market priorities and market introduction of new capabilities
Own the product launch roadmap and go-to-market strategy for new products and major releases
Coordinate Product, Sales and Marketing from launch planning through execution
Build and maintain competitive intelligence covering competitor positioning, pricing, product direction, differentiators and reasons to believe
Analyze sales calls, pipeline performance, win/loss data, customer feedback and market research
Conduct customer, prospect and Sales interviews and use third-party research, user testing or market studies as needed
Create messaging frameworks, sales enablement, objection handling and launch narratives
Shape product-led campaigns and launch moments, including webinar and presentation narratives
Lead working sessions and align Product, Sales, Marketing and senior leadership
Establish processes, workplans and success measures for product marketing impact
Use AI and emerging tools to accelerate research and synthesize customer and sales insights
Requirements
5+ years of B2B SaaS product marketing experience
Meaningful ownership of positioning, messaging, buyer research and go-to-market strategy
Experience independently leading product launches from early planning through market execution and adoption
Strong understanding of product marketing fundamentals
Ability to build product marketing programs without an established playbook or large supporting team
Strong qualitative and quantitative research skills
Experience with customer interviews, sales-call analysis, win/loss data, segmentation and competitive intelligence
Track record of turning customer and market insight into differentiated positioning and messaging
Evidence of influence on product adoption, win rates, cross-sell, upsell or entry into a new market
Strong cross-functional leadership and ability to influence senior stakeholders
Ability to move between strategic thinking and hands-on execution
Curiosity and a detective mindset
Comfort working through ambiguity and creating structure in a fast-moving scale-up environment
AI literacy and interest in using new tools for research and analysis
Strong written, verbal and presentation skills
Experience in MSP, FinTech, payments, startup or scale-up environments is a nice to have
Familiarity with Jobs to be Done, Bowtie and PLG frameworks is a nice to have
Eligible to work in Canada
Ability to work in the downtown Toronto office 3 days a week, Monday to Wednesday
Benefits
10% variable compensation
Equity opportunities
Unlimited PTO
Flexible work arrangements
Yearly learning & development stipend
Inclusive and accessible application/interview process with accommodations available
Opportunity for internal growth and career development
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