Data Analyst automating reporting and analytics for NBCUniversal’s local digital media sales business. Maintaining Excel, Python, Tableau, and DOMO data workflows.
About the role
- Data Analyst supporting Ameresco’s AssetPlanner software for energy and facility management. Managing asset data, client support, configuration, reporting, testing, and training.
Responsibilities
- Enter and analyze data related to building structures and systems
- Respond to client requests for data updates, support, and configuration changes
- Provide client support via the support line and service request database
- Perform annual client check-ins as required
- Conduct phone interviews with clients to gather information on capital assets and input data into AssetPlanner® software
- Perform quality assurance reviews of building condition assessment data
- Review and input existing client data and documentation
- Assist in developing client-facing reports and presentations
- Support software implementation, including database configuration, client onboarding, and training sessions
- Participate in software testing, suggest enhancements, and report bugs
- Provide support for the Energy and Maintenance modules as needed
Requirements
- University degree
- Experience working with data in an analyst role
- Experience in client or customer service roles
- Proficiency in Microsoft Excel and MS Office products
- Ability to quickly learn and adapt to new software applications
- Excellent verbal and written communication skills
- Professional, courteous, and client-focused demeanor
- Engineering degree/certification a plus
- Background in facilities management, building science, or engineering is an asset
- Experience with asset management software is an asset
Benefits
- Accommodations for applicants with disabilities
- Remote work arrangement
Job title
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