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About the role

  • Claims Manager guiding claims, delay analysis, and dispute resolution for Arcadis, a sustainable design and engineering consultancy. Supporting major Canadian infrastructure projects and contract teams.

Responsibilities

  • Work closely with the Project Director and Commercial Director to develop, manage, and monitor claims on high-risk projects and contracts
  • Provide guidance on contractual and claims-related matters to multidisciplinary project teams
  • Identify potential risks early and develop practical mitigation strategies
  • Assess and analyze contractual claims, including entitlement reviews, extensions of time, and cost claims
  • Partner with schedulers to develop fragnets for delay events and support claims analysis
  • Manage claims across their full lifecycle
  • Prepare notices, maintain accurate records, establish entitlement, validate supporting information, and demonstrate time and cost impacts
  • Quantify claims, prepare submissions, support settlement negotiations, and help crystallize disputes for further resolution when required
  • Prepare reports and briefing notes for commercial teams, legal counsel, senior leadership, and other stakeholders
  • Present recommendations to management
  • Negotiate and resolve disputes with contractors
  • Provide subject matter expertise and advice on claims and contract management
  • Promote contractual compliance and strengthen risk management practices
  • Contribute to improving contract management systems, procedures, and tools
  • Undertake other duties as required by the manager or Arcadis

Requirements

  • Degree in Quantity Surveying, Engineering, Construction Management, or a related discipline
  • Experience working in Canada, the United Kingdom, Australia, or the Middle East required
  • Minimum 12 years of experience in contract management, contract administration, claims preparation, and claims rebuttal on major infrastructure projects
  • Experience preferably in metro, LRT, or other transportation projects
  • Excellent written and verbal communication skills
  • LL.M. or MSc in Construction Law, Contract Law, or a related field preferred
  • Membership in recognized professional bodies such as PQS, MRICS, or MIOB preferred
  • Membership or Fellowship in the Chartered Institute of Arbitrators, including MCIArb or FCIArb, highly desirable
  • Experience in both contracting and consulting environments preferred
  • Postgraduate qualifications considered an asset
  • Expertise in Primavera P6 and delay analysis
  • Knowledge of CCDC, FIDIC, and other standard contract forms
  • Commitment to maintaining professional competence through Continuing Professional Development (CPD)

Benefits

  • Skills-based career development approach
  • Opportunities to deliver meaningful sustainable work
  • Continuing Professional Development (CPD)
  • Equal opportunity and affirmative action employment
  • Inclusive workplace commitment
  • Women, minorities, people with disabilities and veterans strongly encouraged to apply

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

CA$93,000 - CA$139,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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