Senior Manager leading platform engineering teams at Arc'teryx. Overseeing the design and development of platforms for exceptional e-commerce guest experience.
Responsibilities
providing direction and coaching to the platform development teams in all phases of the software development life cycle
attracting, retaining, and developing top talent to build a world-class platform engineering team, developing career pathways for your team members and help them grow through coaching, mentoring, goal setting and ongoing assessment
leading and coaching a team composed of both people leaders and individual contributors, providing the appropriate guidance, support, and accountability for each group
developing people leaders through mentorship and clear expectations, ensuring strong, consistent leadership practices across their teams
inspiring each team members’ creativity, problem-solving abilities and career growth
developing functional specifications and designs for future focused complex systems or modifying/maintaining existing complex systems
consistently reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects to define and hold to industry standards
helping design, code, debug, test and support platform systems
partnering with leadership, product management and platform engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog to support the continued growth of Arc’teryx digital platforms
executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis
championing observability at scale in everything we do through logging, metrics collection, dashboarding, SLO/SLA/SLI and commitment to continuous improvement
remaining committed to a platform service-oriented design
working to support, maintain and document new and existing solutions
continuing to identify and evaluate new technologies for implementation
acting as a technical escalation point for the platform engineers or architects on teams
ensuring the team are knowledgeable and available to provide platform support for software running in production 365/24/7; and joining the team in handling incidents that require escalation
collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology
remaining up to speed with new developments of platform capabilities to support our growing businesses
working with product managers and leadership on work resourcing by ensuring platform engineers are available at the right time, with the right skill set and aligned with priorities
checking in with product managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget
Requirements
10+ years relevant experience with full stack development in an Agile/Scrum environment managing teams of 10 or more engineers
experience managing through multiple layers, directly leading both managers and individual contributors and adapting your leadership approach to each
demonstrated success coaching and developing people leaders to strengthen their leadership effectiveness and team management capabilities
deep knowledge of observability and software operations including metrics, SLO/SLA, RCA and operational effectiveness
programming language polyglot, and you excel in 2 professional languages
extensive knowledge of C++, C#, Java, or Golang coding and best practices
extensive experience with NoSQL databases at scale
extensive experience with Event systems like Kafka/RabbitMQ/EventBridge
extensive experience working in a Cloud first design environment with AWS, Azure or GCP
extensive experience in designing, building, deploying, debugging and supporting distributed systems in the cloud
understanding deeply caching, security, compute, I/O and storage in a cloud environment
proficiency in designing, writing and maintaining automated user tests and unit tests.
advocate for a schema-first approach, i.e. defining the API schema first before writing any code or implementing the APIs.
experience building APIs, OAuth 2.0, headless solutions
experience working with cloud computing infrastructure, container solutions, and CI/CD pipelines.
deep knowledge of Micro Services concepts and architecture.
experience with caching, web Servers, load balancers configuration and management.
deep knowledge of Event Driven Architecture and Domain Driven Design principles
great communication, problem solving, and documentation skills.
self-starter who can work with minimal supervision and takes the initiative and applies it to the vision
proactive in identifying the root cause of issues and developing solutions.
remain highly flexible and adaptable when faced with ambiguity.
passion for your work is paralleled by your passion for getting outside and living it
Benefits
competitive bonus program and benefits that we offer
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