Senior Platform Engineer responsible for designing and improving the AWS serverless data platform at IMS, a leading connected insurance and telematics provider.
About the role
- Platform Engineering Manager overseeing hybrid and cloud infrastructures for a tech company. Leading team improvements in production and developer experience across multiple regions.
Responsibilities
- Design, document, implement and maintain hybrid and multiple cloud infrastructures whilst working closely with other cloud and engineering teams to implement projects and infrastructure improvements.
- Communicate and work alongside various application and development teams to increase our uptime and maintain SLO and SLA.
- Attend internal and third-party meetings covering incidents or service improvements.
- Become a subject matter expert in our Product offerings, how they are served by infrastructure be it cloud or physical and ensure right sizing / scalability.
- Ensure all systems are observable, promote a culture of fix before fail.
- Bring positive and eager attitude to the team.
- Draw on best practices and your knowledge of internal and external business issues to improve products or services.
- Manage a team of 2 other platform engineers, having proactive coaching and development discussions with them.
- Work with the CTO to develop and maintain the roadmap for the platform engineering team.
- Manage the time of the team ensuring projects are delivered on time and any delays are proactively communicated to stakeholders.
Requirements
- Excellent customer facing/customer service skills.
- Able to troubleshoot/work under pressure, meet deadlines.
- Experience with Observability Systems, e.g., New Relic.
- A thorough understanding and commercial experience of AWS cloud technologies, e.g., EC2, ECS, Route53, S3.
- A specific focus on AWS serverless components and deployment pipelines e.g., Lamda, API Gateway, DyanmoDB, Auroura, Terraform, Cloudformation etc.
- Various Database architecture experience, e.g., MariaDB, Cassandra.
- Proficiency in two or more scripting languages, e.g., Python, Bash, PowerShell.
- Understanding of Site Reliability Engineering and key concepts.
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