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Senior Manager, Deployment
Posted 2 months ago
About the role
- Senior Manager leading deployments and data migration for Versaterm's software suite across public safety environments. Overseeing a team responsible for software installation, configuration, and maintenance.
Responsibilities
- Lead, coach, and develop a team of Deployment Specialists as well as Managers.
- Own delivery standards across numerous teams, including tooling, documentation practices, and quality benchmarks.
- Oversee scheduling, staffing, and capacity planning across Deployment and Data Migration & Integration.
- Drive continuous improvement across delivery processes, identifying inefficiencies and implementing changes.
- Serve as a point of escalation for complex deployment and integration issues.
- Contribute to hiring decisions, onboarding frameworks, and development planning for both teams.
- Represent both functions in planning cycles, providing delivery forecasts and operational risk assessments.
- Ensure all team members are in compliance with security clearance requirements and applicable data standards.
- Support pre-sales and scoping conversations where deployment or integration complexity requires senior input.
Requirements
- Degree or diploma in Computer Science, IT, or a related technical field; or equivalent experience.
- 8–12 years of experience in technical delivery, deployment, or systems implementation, with 3-5 years in a people management role.
- Demonstrated experience managing managers or leading multi-team functions in a software delivery or professional services environment.
- Familiarity with data migration and system integration practices in enterprise or SaaS contexts.
- Strong technical proficiency across multiple environments, including Linux, AWS, and Azure, along with scripting and database deployment experience.
- Proven ability to build and maintain high-performing teams through clear goal-setting, coaching, and performance management.
- Familiarity with public safety software or mission-critical enterprise software environments is strongly preferred.
- Excellent communication and stakeholder management skills across technical, project, and leadership audiences.
- Experience using AI tools as part of daily support workflows to enhance productivity and response quality.
- Ability to obtain applicable security clearances.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Variable compensation options
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