Manage teams designing AI workflows at Magical, improving processes and customer solutions through innovative technology. Collaborate closely with engineering for high - stakes integrations and feedback - based enhancements.
About the role
- AI Developer responsible for developing and maintaining an Enterprise Voice AI Agent for a Netherlands-based company. Collaborating with stakeholders in Dutch and working remotely from Canada.
Responsibilities
- Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance
- Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech
- Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform
- Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure
- Maintain a prioritized backlog and drive features and improvements to production independently
- Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch
- Translate the portfolio company's business needs into technical specifications and working software
- Write client-facing documentation, release notes, and user guides in Dutch
- Manage expectations proactively and communicate timelines, risks, and decisions clearly
- Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping
- Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements
- Continuously improve platform reliability, call handling quality, and voice agent performance
- Apply AI tools to documentation, observability, and operational workflows
Requirements
- Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement)
- 1–3 years of professional software development experience, or equivalent strong project-based work
- Strong proficiency in TypeScript and modern JavaScript
- Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching)
- Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations)
- Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying
- Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress)
- Comfortable with Git, pull requests, code reviews, and collaborative development workflows
- Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance
- Interest in and basic experience with AI-assisted or agentic development workflows
- Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa)
- Experience with LLM integration and prompt engineering in production systems
- Experience designing, building, or supervising agentic AI tools in a software development context
- Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker)
- Experience with CI/CD pipelines, logging, monitoring, and automated testing
- Familiarity with the Dutch business and enterprise software landscape
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