About the role

  • Senior Quality Assurance & Business Analysis Engineer ensuring product quality and technical clarity in land records software solutions. Collaborating with cross-functional teams while driving company transformation initiatives.

Responsibilities

  • Act as a quality authority for legacy and modernized components of the Cott application suite
  • Design and execute test strategies that validate functional correctness, data integrity, and system behavior—not just UI workflows
  • Identify systemic quality risks in tightly coupled legacy architectures and propose pragmatic mitigation strategies
  • Ensure delivered work meets a clear Definition of Done, aligned with technical reality and customer expectations
  • Evaluate incoming state mandates, customer enhancement requests, and support-driven tickets
  • Translate loosely defined requests into clear, concise, technically grounded requirements
  • Rapidly assess feasibility, scope, dependencies, and constraints across legacy platforms and modern integration approaches
  • Use visual models and diagrams as the primary tool for defining scope, data flow, and system behavior, ensuring work is truly “ready” before it reaches engineering
  • Act as a key contributor to integration-first thinking, including APIs, data synchronization, and external system connectivity
  • Help evaluate and shape opportunities involving:
  • API-based integrations
  • Data exchange platforms
  • Modern query and access patterns (e.g., GraphQL, event-driven models, AI-enabled access)
  • Ensure integration work is conceived as long-term product capability, not one-off custom work
  • Serve as a bridge between Support, Engineering, Product, and Leadership
  • Clearly communicate why work is or is not moving forward, grounded in technical and operational realities
  • Provide Support and Services teams with clear explanations, scope boundaries, and risk assessments
  • Contribute to proposal scoping and pre-sales technical evaluation as part of future professional services engagement

Requirements

  • 7+ years of experience in Quality Assurance, Business Analysis, or hybrid QA/BA roles within complex or legacy software environments
  • Demonstrated ability to operate effectively without a detailed product roadmap, using judgment and technical insight
  • Strong technical fluency, including:
  • Ability to understand system architecture, data flows, and integration constraints
  • Comfort working directly with engineers on technical tradeoffs and limitations
  • Proven experience producing high-signal requirements, including:
  • Clear acceptance criteria
  • Well-defined assumptions and constraints
  • Minimal but sufficient documentation
  • Experience validating or supporting data-heavy systems, regulated environments, or government-adjacent software

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

GraphQL

Location requirements

RemoteCanada

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