Software QA Engineer ensuring quality and reliability of web applications at Electronic Arts. Involves manual and automated testing, collaborating with developers and product teams.
About the role
- Senior Quality Assurance & Business Analysis Engineer ensuring product quality and technical clarity in land records software solutions. Collaborating with cross-functional teams while driving company transformation initiatives.
Responsibilities
- Act as a quality authority for legacy and modernized components of the Cott application suite
- Design and execute test strategies that validate functional correctness, data integrity, and system behavior—not just UI workflows
- Identify systemic quality risks in tightly coupled legacy architectures and propose pragmatic mitigation strategies
- Ensure delivered work meets a clear Definition of Done, aligned with technical reality and customer expectations
- Evaluate incoming state mandates, customer enhancement requests, and support-driven tickets
- Translate loosely defined requests into clear, concise, technically grounded requirements
- Rapidly assess feasibility, scope, dependencies, and constraints across legacy platforms and modern integration approaches
- Use visual models and diagrams as the primary tool for defining scope, data flow, and system behavior, ensuring work is truly “ready” before it reaches engineering
- Act as a key contributor to integration-first thinking, including APIs, data synchronization, and external system connectivity
- Help evaluate and shape opportunities involving:
- API-based integrations
- Data exchange platforms
- Modern query and access patterns (e.g., GraphQL, event-driven models, AI-enabled access)
- Ensure integration work is conceived as long-term product capability, not one-off custom work
- Serve as a bridge between Support, Engineering, Product, and Leadership
- Clearly communicate why work is or is not moving forward, grounded in technical and operational realities
- Provide Support and Services teams with clear explanations, scope boundaries, and risk assessments
- Contribute to proposal scoping and pre-sales technical evaluation as part of future professional services engagement
Requirements
- 7+ years of experience in Quality Assurance, Business Analysis, or hybrid QA/BA roles within complex or legacy software environments
- Demonstrated ability to operate effectively without a detailed product roadmap, using judgment and technical insight
- Strong technical fluency, including:
- Ability to understand system architecture, data flows, and integration constraints
- Comfort working directly with engineers on technical tradeoffs and limitations
- Proven experience producing high-signal requirements, including:
- Clear acceptance criteria
- Well-defined assumptions and constraints
- Minimal but sufficient documentation
- Experience validating or supporting data-heavy systems, regulated environments, or government-adjacent software
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