Senior Quality Assurance & Business Analysis Engineer ensuring product quality and technical clarity in land records software solutions. Collaborating with cross-functional teams while driving company transformation initiatives.
Responsibilities
Act as a quality authority for legacy and modernized components of the Cott application suite
Design and execute test strategies that validate functional correctness, data integrity, and system behavior—not just UI workflows
Identify systemic quality risks in tightly coupled legacy architectures and propose pragmatic mitigation strategies
Ensure delivered work meets a clear Definition of Done, aligned with technical reality and customer expectations
Evaluate incoming state mandates, customer enhancement requests, and support-driven tickets
Translate loosely defined requests into clear, concise, technically grounded requirements
Rapidly assess feasibility, scope, dependencies, and constraints across legacy platforms and modern integration approaches
Use visual models and diagrams as the primary tool for defining scope, data flow, and system behavior, ensuring work is truly “ready” before it reaches engineering
Act as a key contributor to integration-first thinking, including APIs, data synchronization, and external system connectivity
Help evaluate and shape opportunities involving:
API-based integrations
Data exchange platforms
Modern query and access patterns (e.g., GraphQL, event-driven models, AI-enabled access)
Ensure integration work is conceived as long-term product capability, not one-off custom work
Serve as a bridge between Support, Engineering, Product, and Leadership
Clearly communicate why work is or is not moving forward, grounded in technical and operational realities
Provide Support and Services teams with clear explanations, scope boundaries, and risk assessments
Contribute to proposal scoping and pre-sales technical evaluation as part of future professional services engagement
Requirements
7+ years of experience in Quality Assurance, Business Analysis, or hybrid QA/BA roles within complex or legacy software environments
Demonstrated ability to operate effectively without a detailed product roadmap, using judgment and technical insight
Strong technical fluency, including:
Ability to understand system architecture, data flows, and integration constraints
Comfort working directly with engineers on technical tradeoffs and limitations
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