Parts Coordinator responsible for ordering, receiving, and managing parts for vehicle repairs at Aviva AutoCare Centre. Contributing to customer satisfaction through quality control and efficient parts processing.
Responsibilities
Work with vendors to order and receive all parts as indicated on the repair orders confirming quality, correctness and quantity of parts received
Accurately identify necessary parts to complete repairs in the shop
Enter all parts and invoices into the body shop software tool
Maintain proper parts inventory levels
Monitor workflow of parts department ensuring work is completed
Order parts that meet the cost and quality of standards of the automotive parts department, dealership and vehicle manufacturers
Source new suppliers that are cost-effective and have quality parts
Manage processing and administration of parts back-orders and return-to-vendor items
Establish and maintain good customer service relationships and exceed their expectations
Make decisions that positively impact the site and the customer
Maintain a clean and organized area for the automotive parts
Promote Aviva AutoCare Centre values and goals
Requirements
High school diploma or equivalent
1-3 years of experience working in automotive industry
Strong attention to detail with high degree of accuracy
Commitment to an environment of continuous improvement
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
Proven experience and knowledge with motor vehicle repairs
Excellent oral and written communication skills
Strong organizational and problem-solving skills
Genuine curiosity and inquisitive mindset, constantly looking to make things better for customers and colleagues
Can work to and positively contribute to our organizational culture and values
Benefits
Medical and dental benefits
Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre
Various retirement savings options including participation in optional group RRSP
Competitive vacation package
Exceptional career development opportunities
Support for professional development education
Uniforms will be provided based on your role
Clean and safe work environment, including on site showers and break room
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