Gestionnaire de comptes clés développant les relations et ventes de produits de santé animale chez Merck. Gestion de comptes stratégiques au Québec, en Ontario, au Nouveau - Brunswick ou en Alberta.
About the role
- Account Service Coordinator providing operational support and customer satisfaction for Account Managers. Involves managing requests, email response, and coordination with internal teams in a remote setup.
Responsibilities
- Manage and respond to emails in the National Accounts inbox
- Provide day-to-day support to National Account Managers (NAMs)
- Assist with general account administration and coordination
- Review customer Special Services Requests for accuracy
- Process customer credits and pricing increase requests
- Review and process contract termination requests
Requirements
- Experienced in providing operational assistance to Account Managers
- Proficient in email and account administration
- Ability to process Special Services Requests, billing support, and contract management
- Knowledge of tech requirements (Intel iCore 5, 16GB RAM, Windows 11 Pro)
- Strong organizational skills and attention to detail
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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