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About the role
- Hybrid Security Analyst operating BMO’s mission-critical Information Security systems. Monitoring security tools, managing incidents, and supporting cybersecurity operations in Toronto.
Responsibilities
- Monitor, restore service, change, support, and handle day-to-day activities required to run BMO’s mission-critical Information Security systems 7/24/365
- Provide responsive customer service supporting cybersecurity
- Build effective relationships with internal and external stakeholders
- Anticipate and reduce complexity for others
- Provide input into operational-program planning and implementation
- Develop and document procedures and processes conforming to industry best practices and BMO security regulations, policies, and standards
- Assist in preparing end-user materials
- Gather and document requirements for audits, reports, and projects
- Monitor and maintain security tools and applications
- Create activity reports for security tools and applications
- Collaborate with stakeholders to deliver business objectives and support Information Security operations
- Action service requests, transactions, and queries within relevant service-level agreements
- Coordinate and facilitate incident-management activities, including production changes and engagement of third-party providers during incidents
- Recommend changes to streamline and integrate security processes and systems
- Provide technical Information Security subject-matter expertise
- Identify opportunities to strengthen the Information Security organization through expertise sharing, technical development, and employee mentoring
- Stay current with industry technical and business trends through professional associations, practice communities, and individual learning
- Ensure high-quality practices and achievement of business results aligned with business/group strategies and productivity goals
- Exercise judgment to identify, diagnose, and solve problems within established rules
- Work independently on complex tasks, including unique situations
- Apply BMO’s Risk Management Framework and make risk-informed decisions aligned with business strategy, asset protection, policies, laws, and regulations
- Perform other broader work or accountabilities as assigned
Requirements
- Typically 2–4 years of relevant experience
- Post-secondary degree in Business, Computer Science, or a related field, or an equivalent combination of formal training, industry/technical certifications, or work experience
- Preference for candidates who have or are pursuing at least one certification in a related field
- Strong preference for Information Security certifications from a recognized institution, such as (ISC)2, ISACA, or SANS
- Experience in Information Security or multiple areas of systems and computer operations, such as Identity & Access Management, IT operations, Certification & Key Management, Security Platform Administration, or Security Incident Response
- In-depth understanding and problem-solving ability for Information Security issues
- Working partnering, communication, and negotiation skills
- Understanding of operating-environment complexity and security-platform impacts
- Knowledge of Information Security support and operations concepts, practices, and technology
- In-depth knowledge of Information Security processes, procedures, and controls
- In-depth knowledge of the technical and business environment and corporate processes and procedures
- Technical proficiency gained through education and/or business experience
- In-depth verbal and written communication skills
- In-depth collaboration and team skills
- In-depth analytical and problem-solving skills
- In-depth influence skills
- In-depth data-driven decision-making skills
- Ability to work 7/24/365 operational coverage
Benefits
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
- Performance-based incentives
- Discretionary bonuses
- Other perks and rewards
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Tools and resources to reach new milestones
- Accommodations available on request during the selection process
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