Partner Support Representative resolving complex issues and explaining policy details for broker partners and policyholders. Navigating systems in real - time and delivering high - touch service experience.
OP
Optiom
Currently Hiring
About the company
Digitalisering heeft de kwaliteit van communiceren verarmd maar tegelijkertijd de intensiteit vergroot.
Kantoren en loketten sluiten, processen worden achter callcenters geplaatst, ondersteuning wordt eenvoudig afgedaan met een stroom aan e-mails of onpersoonlijk via een chat.
Optiom is specialist in het verrijken van de communicatie door het visuele aspect terug te brengen in het communicatieproces.
Dit doet Optiom door een innovatie visie en toekomstbestendige technologien te introduceren welke in staat zijn om in te spelen op ieder proces van een organisatie.
Open jobs
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10 jobs found
Customer Care Representative serving as a first point of contact for Optiom policyholders. Handling inquiries and supporting dealer partners while providing empathetic service across various channels.
Senior Underwriter responsible for risk assessment and mentoring junior staff in vehicle protection products. Developing underwriting standards for a company backed by Aviva Canada.
Hands - on Manager, Data Architecture leading data analytics and data management for Optiom, a Canadian specialty insurer. Building a governed cloud data platform and analytics function.
Warranty Claims Specialist supporting Optiom as it builds its in - house warranty claims capability. Engage with claims documentation, technical advisors, and insurance coverage verification.
Claims Representative processing claims and supporting policyholders in stressful moments. Working with the client care team in a hybrid role for an insurance firm.
Systems Analyst analyzing applications and workflows for Optiom, a specialty insurance MGA. Collaborating with technical and delivery teams to ensure clear documentation and accurate requirements.
Senior Project Manager overseeing the lifecycle of strategic initiatives at Optiom, a specialty insurance Managing General Agency. Involved in scoping, planning, executing, and reporting across multiple teams and projects.
Claims Representative for client care team processing insurance claims in a hybrid role. Ensuring accurate claims handling and client support through documentation and communication.
Quality Assurance Analyst ensuring stability of DevOps projects at Optiom in Calgary or Langley. Involves manual testing, interaction with stakeholders, and process improvements.