Quality Assurance Specialist ensuring quality of technology products at BMO. Collaborating with cross-functional teams to maintain testing strategies for seamless customer experiences.
Responsibilities
Design, develop, execute, and maintain test plans for infrastructure, middleware, data, and applications across various environments.
Review and interpret business requirements, functional specs, and design documents to inform and plan testing activities.
Execute manual and automated test cases; document and report defects, anomalies, and results.
Ensure systems and software are functionally appropriate, technically sound, and well-integrated.
Maintain defect repositories and generate historical analysis of test results.
Validate unit testing practices and confirm readiness for integrated testing.
Drive automation capabilities by developing test automation suites, frameworks, and standards.
Provide immediate response to production issues and support defect resolution.
Lead and implement core initiatives with complete test strategies.
Oversee multiple test projects and provide scheduling and coordination support.
Conduct independent analysis to resolve strategic issues and support execution of initiatives.
Monitor performance metrics and identify areas for improvement.
Recommend process and system improvements to enhance efficiency and customer experience.
Ensure alignment with SDLC processes and enterprise testing standards.
Actively participate in enterprise-wide programs and projects.
Communicate quality metrics and testing outcomes to stakeholders.
Collaborate with internal and external teams to ensure alignment and delivery.
Translate technical concepts into accessible language for diverse audiences.
Participate as an active stakeholder in initiatives, driving quality through fact-based metrics.
Identify opportunities to strengthen QA capabilities through mentoring, knowledge sharing, and building communities of practice.
Stay current with industry trends via professional associations and learning communities.
Promote technical development and foster a culture of continuous improvement.
Proactively identify and recommend enhancements to improve the customer and employee experience.
Requirements
3 to 5 years of experience in mainframe environments
Typically, 3 to 5 years of work experience in IT, Operations/back office, Branch or business environment related to Lending and/or B.S./B.A. in computer science, engineering, information systems.
Experience developing, maintaining and executing automation test scripts
Strong understanding of SDLC, testing methodologies, metrics, and automation frameworks.
Experience with Waterfall methodologies; Agile and DevOps experience is an asset.
Familiarity with BMO lending applications and infrastructure components is an asset
Proficiency with tools such as HP ALM, Jira, TSO/ISPF, JCL, DB2, and CICS.
Experience in manual testing on mainframe
Able to develop, maintain and execute automated test Scripts and framework using UFT (with VBScript), Selenium (with languages like Java or Python), and Microsoft Office Excel Macros.
Ability to analyze data and use metrics to drive improvements.
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