Senior Business Systems Analyst modernizing Boeing Canada’s defence sustainment systems and cloud data platforms. Translating mission needs into requirements, analytics, integrations, and reporting solutions.
Responsibilities
Lead stakeholder engagements to understand mission objectives, operational challenges, current-state workflows, and future-state needs
Document business requirements, functional requirements, user stories, acceptance criteria, and process flows
Analyze sustainment, logistics, maintenance, supply, and readiness processes to identify gaps, inefficiencies, risks, and improvement opportunities
Translate mission and operational needs into system, reporting, and data requirements for technical teams
Support prioritization, scope definition, and impact analysis for system enhancements, integrations, and process changes
Partner with product, operations, architecture, data science, and engineering teams to define solution options and recommend approaches
Map processes, handoffs, and system interactions across sustainment workflows
Identify business rules, decision points, exceptions, and downstream impacts
Support the design of integrations, workflow automation, and operational reporting capabilities
Collaborate with data engineers and developers on data mapping, ETL/ELT design, validation, and reporting requirements
Write and optimize SQL queries for analysis, troubleshooting, and data validation
Define business logic, metrics, and data definitions for dashboards and reports
Assist with integration of enterprise and mission-support systems
Define and support UAT scenarios, test cases, and business validation criteria
Validate delivered solutions against mission and operational requirements
Maintain requirements, process maps, data dictionaries, traceability matrices, SOPs, and runbooks
Support stakeholder communication, change management, training, and adoption
Support data standards, controls, and process consistency
Identify and communicate risks, dependencies, and issues
Lead or support cross-functional workstreams and liaise between mission users and technical teams
Mentor junior team members and support consistent business analysis and documentation practices
Requirements
5+ years of experience as a Business Systems Analyst
Strong experience in business systems analysis, requirements gathering, and process documentation
Experience mapping current-state and future-state workflows
Ability to translate mission or operational needs into functional and technical requirements
Experience supporting UAT, issue triage, and implementation readiness
Strong stakeholder management skills in cross-functional environments
Advanced SQL skills for analysis, validation, and troubleshooting
Familiarity with BI tools such as Tableau, Power BI, Looker, or Qlik
Working knowledge of ETL/ELT concepts, data modeling, and data quality practices
Experience with cloud data platforms such as Snowflake, Redshift, Splunk, AWS, Databricks, Azure Synapse, etc.
Familiarity with APIs, middleware, and enterprise system integrations
Experience using Jira, Confluence, Git, and Agile delivery methods
Must consent to the Canadian Government Controlled Goods Program (CGP) assessment
Must not pose a risk to the safeguarding of controlled goods
Must be legally authorized to work in Canada
Must be eligible for Secret Level II security clearance
Must be eligible to handle U.S. export-controlled data
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