Occupational Therapist delivering personalized care through Tall Tree’s integrated healthcare clinics, community settings, and telehealth. Collaborating with interdisciplinary clinicians and supporting clients’ functional recovery.
About the role
- Provider Success Lead mentoring physical therapists at BreatheSuite, which delivers virtual pulmonary rehabilitation. Owning clinician onboarding, education content, and scalable provider support.
Responsibilities
- Mentor physical therapists on patient care with medically complex pulmonary patients
- Consult on complex cases and guide clinical decision-making around symptom response, oxygen needs, and progression
- Escalate clinical issues to the Head of Clinical when needed
- Own onboarding and education content for BreatheSuite University
- Research current evidence and best practices and create video, audio, AI-assisted, and other educational modules
- Keep clinical content current as software and platform changes roll out
- Administer BreatheSuite University, including module assignment, completion tracking, and compliance training
- Guide new physical therapists through onboarding to their first patient
- Coordinate with credentialing, product/engineering, and operations on licensure, credentialing, platform access, and training requirements
- Hold one-on-one first-patient readiness sessions
- Support new and established physical therapists through one-on-ones and the provider support Slack channel
- Answer workflow, platform, documentation, and clinical questions and escalate when needed
- Build self-service resources and improve processes based on recurring questions
- Assess provider availability against patient demand and recommend hiring increases
- Track support needs and time to first patient to improve scalability
Requirements
- Active PT license
- Demonstrated cardiopulmonary expertise, such as ABPTS Cardiovascular and Pulmonary Clinical Specialist (CCS) certification, pulmonary or cardiac rehab experience, or significant acute care or ICU experience with cardiopulmonary patients
- 5+ years of clinical experience
- Experience mentoring or teaching clinicians
- Experience developing clinical education content
- Comfortable creating educational content, including recording video and audio, using AI and content-creation tools, and turning clinical research into practical training
- Comfortable with EMRs, telehealth platforms, and learning new software quickly
- Clear written communicator who is organized, follows through, and can manage multiple priorities at once
- Systems-minded, with a habit of fixing the process behind a problem rather than solving the same problem repeatedly
Benefits
- Equal opportunity employer
- Inclusive work environment
- Fully remote work structure
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