Principal Product Manager owning omnichannel and AI - powered customer experience products at Nextiva, a customer experience and team collaboration platform. Driving mid - market strategy, launches, adoption, and measurable business outcomes.
About the role
- Senior Product Manager owning customer-driven product streams at Bridgit, a Canadian construction-tech company. Shaping AI-first roadmaps through research, analytics, prototyping, and engineering collaboration.
Responsibilities
- Own a product stream end to end, from customer problem to shipped outcome
- Prioritize the roadmap based on business goals, customer needs, and market opportunity
- Prototype ideas and test them with customers before adding them to the roadmap
- Conduct customer research, interviews, and on-site visits
- Use product analytics tools and raw data to identify problems, size opportunities, test hypotheses, and measure shipped outcomes
- Use AI for research synthesis, data analysis, prototyping, idea evaluation, and writing specifications
- Collaborate with engineers on architecture and technical tradeoffs
- Break complex problems into valuable, releasable pieces
- Improve discovery, planning, and delivery processes across the team
- Track competitors and industry shifts
- Explain roadmap decisions and tradeoffs to sales, customer success, leadership, and customers
Requirements
- 5+ years of product management experience in B2B SaaS
- Track record of shipping complex products with clear success metrics
- Experience building AI-powered features is a strong plus
- Experience prototyping, shipping side projects, or working hands-on in code or no-code tools
- Customer research and interview experience
- Strong data analysis and product analytics skills; familiarity with tools such as Mixpanel
- Daily use of AI tools such as Claude, Cursor, or similar
- Technical fluency in architecture, data models, and engineering tradeoffs
- Clear written and verbal communication skills
- Ability to explain technical solutions to non-technical stakeholders
- Ability to keep learning, solve problems creatively, and adapt quickly
- Bonus: hands-on experience shipping AI-powered features or domain experience in construction, workforce management, time and attendance, HR tech, or multi-product companies
Benefits
- Equity awards
- Comprehensive benefits
- Recruitment and selection accommodations available
- Inclusive workplace encouraging applications from underrepresented communities
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