Principal Product Manager owning omnichannel and AI - powered customer experience products at Nextiva, a customer experience and team collaboration platform. Driving mid - market strategy, launches, adoption, and measurable business outcomes.
About the role
- Staff Product Manager leading search and AI visibility across Luxury Presence’s real estate websites. Owning strategy, measurement, and product growth for AI-powered discovery.
Responsibilities
- Own product strategy, roadmap, and results for organic discovery and AI visibility across the platform
- Engage with clients and client-facing teams to identify product opportunities
- Build business cases and connect roadmaps to retention, revenue, and client outcomes
- Make client brands, listings, and expertise legible to AI assistants
- Define measurement for citations and visibility across answer engines
- Own technical foundations for client websites, partnering with engineering on defaults, automation, and safeguards
- Test changes on representative groups of sites, establish impact, and scale successful solutions
- Ship with engineering and design partners by writing clear requirements
- Partner with client success, sales, and marketing to launch products and communicate value
Requirements
- 7+ years of product management experience
- End-to-end ownership of a product line with accountability for adoption, client outcomes, and revenue
- Hands-on experience with SEO or organic growth
- Current point of view on AI search
- Technical depth sufficient to work credibly with engineers
- Rigorous measurement and experimentation skills
- Ability to use AI to investigate, prototype, and unblock work
- Preferred: Product experience serving small businesses or solo operators
- Preferred: Experience owning marketing products such as websites, email, local listings, reviews, or social
- Preferred: Experience making slow or uncertain results visible to customers in SEO or advertising
- Preferred: Experience with platforms serving many customer sites or accounts
- Preferred: Experience shipping LLM-powered products to production
- Preferred: Background in content, editorial, or brand work
- Preferred: Founder, GM, or P&L experience
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