Network Administration Technician providing tiered end - user IT support for IESO, which manages Ontario’s electricity system. Maintaining hardware, software, systems, and service operations across GTA locations.
About the role
- Senior Network Specialist architecting secure Fortinet and Cisco networks for Bulletproof’s cybersecurity, cloud, compliance, and managed services clients. Handling escalations and network projects.
Responsibilities
- Provide approximately 50% technical support and 50% project work
- Handle high-priority and escalated network tickets
- Contribute to network design, implementation, and improvement projects
- Architect and support secure WAN, LAN, WLAN, and SD-WAN environments using FortiGate, FortiSwitch, and FortiAP
- Design, deploy, and support enterprise wireless solutions
- Provide senior-level technical escalation for complex network and security incidents
- Support Bulletproof’s NOC environment and systems
- Develop best-practice procedures for monitoring clients
- Perform network capacity planning and availability analysis
- Support sales teams with pre-sales engineering, solution scoping, and bill of materials creation
- Conduct security assessments, firewall policy audits, and configuration hardening
- Implement segmentation frameworks, micro-segmentation, and NAC policies
- Tune Web Filtering, Anti-Malware, Application Control, and Intrusion Prevention security profiles
Requirements
- Minimum 5-7 years of networking experience
- A university degree, college certificate or diploma in information technology and/or relevant experience and industry certification
- Experience and/or certification in Cisco, Palo Alto and Fortinet networking technologies
- Solid working knowledge of networking design, including Routing, LAN, WAN, and Wireless technologies including Fortinet and Cisco
- Professional-level experience with Spanning-Tree, VLANs, QoS, IGMP, Multicast, MPLS, VPN, and hierarchical network architectures
- Professional-level experience with OSPF, BGP, EIGRP, and SD-WAN
- Experience supporting Enterprise and Public Cloud hosted network environments
- Experience managing and monitoring platforms using SNMP, SSH, and APIs
- Fortinet NSE 5, NSE 6, NSE 7, Palo Alto PCNSE, and Cisco CCNA strongly preferred
- Experience with Microsoft Azure Networking, virtual FortiGate, and Azure Network Services preferred
- Experience with FortiGate, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiToken, SAML Authentication, FortiSwitch, FortiAP, FortiEMS, and FortiClient preferred
- Experience with ZTNA is an asset
- Familiarity with ITIL processes is an asset
- Ability to travel 30% when necessary to customer offices
Benefits
- 100% employer-paid medical, dental, and vision coverage
- Company-matched RRSP program
- Comprehensive travel medical coverage
- Professional certification reimbursement for relevant career development
- Mental Health Counselling and Family Assistance Program
- Community involvement and volunteer opportunities
- Dedicated paid volunteer time
- Competitive Extended health care benefits ($1500 per year massage therapy coverage)
- Goodlife Fitness corporate rate – 25% off memberships
- Recognition and rewards, including score-card performance bonus and service award bonus
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