About the role

Capital markets support engineer maintaining and transforming financial technology platforms for Capgemini clients. Troubleshooting incidents, developing solutions, and supporting trade lifecycle integrations.

Responsibilities

Provide support for incidents and service requests in a Capital Markets environment
Support maintenance, enhancements, and development activities
Maintain team governance routines, including updates to procedures and preparation of documentation for governance forums and meetings
Operate with a limited level of direct supervision and a high degree of independence
Propose areas for improvement based on stakeholder input and analysis of related data
Perform regular system checks and analyses and provide reports on system functionality and service levels
Troubleshoot and restore system processing in the event of incidents and problems
Help drive platform transformation strategies using new technologies and tools that best support business needs
Design, architect, and successfully implement effective, high-quality solutions that resolve complex business problems and support business requirements
Ensure delivery according to pre-agreed timelines and budget constraints
Ensure integrity, quality, performance, and reliability by building automated testing and regression suites and applying DevOps principles
Effectively manage a team of technical professionals, including software engineers and developers, by setting expectations, monitoring performance, and providing technical guidance and coaching
Assist in talent acquisition and team building activities

5+ years of experience in Capital Markets, supporting back-office operations
Experience working closely with end users, resolving day-to-day operational issues, converting functional gaps into technical specifications, and planning development activities
Good knowledge and experience with .NET Framework 4.0/3.5, SQL, XML, and Microsoft SQL Server 2016/2019
Strong knowledge of MSSQL, PL/SQL, and Stored Procedures
Support Engineer experience in handling incidents
Understanding of DevOps, CI/CD pipelines, development, and debugging, with the ability to learn and deploy on the job
Experience with Windows PowerShell scripting
Agile Scrum experience is desirable
Experience with Control-M and OBM monitoring
Integration experience is desirable
Good knowledge of trade lifecycle, accounting/ledgering, and integration with third-party financial products such as FIS, Bloomberg, and BNY
Ability to work US holidays

Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Variable incentives, bonuses, or commissions may be available depending on the position and applicable laws
Work From Home available voluntarily for up to 2 days per week after 2 months, subject to manager discretion