About the role

Middleware Integrator/SRE Engineer supporting application engineering tooling automation and production support for strategic initiatives. Working with technical and vendor evaluations to deliver solutions.

Responsibilities

Middleware integration technical troubleshooting of infrastructure and user incidents
Incorporate Site Reliability Engineering practices into the day to day role by developing automated solutions to longstanding problems to ensure minimal downtime and reduce toil
Partner with other teams such as enterprise infrastructure networking security storage and database and data center to roll out application platforms successfully as per the design
Support vendor technology onboarding following the best practices and security blueprint
Apply technical skills to automate daily support functions

Experience with web architecture implementation including performance availability scalability and disaster recovery planning
Experience with monitoring and alerting tools configuring application monitors using industry standard monitoring tools as well as developing customized monitoring solutions
Identify areas for improvement including automation toil reduction resiliency and observability across the platforms and help build up the knowledge and documentation for the team
Occasionally available and on-call work on a rotation basis

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility