Senior Advanced Application Engineer, Blending Technology

Posted 2 months ago

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About the role

  • Senior Advanced Application Engineer supporting blending technology and working closely with global teams. Focused on customer satisfaction and enhancing product performance in a hybrid role.

Responsibilities

  • Provide product and application support for external customers
  • Provide management of customer problems by excellent communication, responsive follow up and advocacy of customer issues within Honeywell
  • Collaborate closely with the other members of the team both locally and globally to solve customer problems and to exchange knowledge and best practices
  • Contribute text and video-based entries to the online Knowledge Base and monthly customer newsletter
  • Participate in review and testing of new releases to ensure customer issues are resolved
  • Deliver customer training and provide technical support to the sales organization
  • Assist the PBM Team Leader to develop and implement strong teamwork processes and standards
  • Share knowledge and best practices within the team.
  • Act as a technical mentor for less experienced team members
  • Ability to travel 10% within North America

Requirements

  • Bachelor/Master’s degree in Chemical/Process/Control/Instrumentation Engineering or a closely related field
  • 5 to 7 years relevant experience – use of Blending Applications tools.
  • 5 to 7 years customer technical support experience with the designated Advanced Applications
  • 5 to 7 years industrial experience – knowledge of refinery processes (separation/reactors), process automation, PID control desirable

Benefits

  • Comprehensive health benefits, including medical, vision, dental, and mental health coverage
  • Paid vacation and statutory holidays in accordance with Canadian labor standards
  • Retirement plan (based on regional policy)
  • Opportunities for career growth within a global organization
  • Professional development programs and continuous learning opportunities

Job type

Full Time

Experience level

Senior

Salary

CA$91,800 - CA$122,400 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridMarkhamCanada

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