About the role

DevOps Engineering Manager leading platform strategy and enablement across Case IQ’s GRC SaaS product lines. Improving cloud delivery, reliability, and developer self-service.

Responsibilities

Lead the DevOps function as a combination of Platform Team and Enabling Team across four product lines
Define and execute a modern DevOps strategy, while remaining hands-on to guide engineers and development teams
Provide internal, self-service DevOps capabilities for building, deploying, and operating software safely and efficiently
Temporarily embed with product teams to improve deployment pipelines, release safety, service ownership, and environment ownership
Establish platform standards and golden paths for CI/CD, release orchestration, Infrastructure as Code, cloud architecture, scalability, cost management, observability, logging, metrics, alerting, and secure-by-default environments and pipelines
Partner with Architecture, Development Managers, QA/Test Automation, and Product Management
Prioritize platform investments based on flow efficiency, reliability, and developer experience
Create documentation, templates, and automation enabling team self-service
Manage and develop 3+ full-time DevOps Engineers
Coordinate external DevOps service providers
Foster continuous improvement, experimentation, and learning
Own and improve Deployment Frequency, DORA metrics, Lead Time for Changes, Change Failure Rate, MTTR, update runtime, release cycle time, and reductions in DevOps-related handoffs and dependencies

6+ years of experience in DevOps, SRE, or Platform Engineering
3+ years of experience managing or leading engineers
Strong hands-on experience with modern cloud platforms (AWS, Azure, or GCP)
Expertise in CI/CD tooling (GitHub Actions, GitLab CI, Jenkins, etc.)
Expertise in Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.)
Expertise in containers and orchestration (Docker, Kubernetes, ECS, etc.)
Experience supporting multiple product teams or product lines
Demonstrated success improving delivery speed and reliability through enablement, not centralization
Strong security awareness, data protection, compliance with company policies, and adherence to industry standards
Nice to have: Practical experience applying Team Topologies concepts
Nice to have: Experience building or evolving internal developer platforms
Nice to have: Background in SaaS or B2B software environments
Nice to have: Experience managing external vendors or managed service providers
Nice to have: Strong communication and influence skills across technical and product leadership