DevOps Engineering Manager leading platform strategy and enablement across Case IQ’s GRC SaaS product lines. Improving cloud delivery, reliability, and developer self - service.
About the role
- Forward Deployment Engineer implementing fraud and AML programs for banks, fintechs, and crypto platforms. Integrating customer data, tuning AI investigation agents, and delivering production-ready compliance workflows.
Responsibilities
- Own each implementation from the first conversation to go-live, including the plan, timeline, and communication with customer business and technical stakeholders
- Design customer data integrations using real-time APIs, batch files, or core banking extracts
- Map schemas, perform historical backfills, and deliver clean, validated production data
- Build, test, and tune fraud and AML programs end to end
- Configure rules, screening, customer risk rating, AI Agents, and case workflows
- Train customer teams and hand live customers to Customer Success counterparts
- Turn project learnings into repeatable playbooks
- Bring cross-customer patterns to Product and Engineering
Requirements
- 5+ years in implementation, solutions engineering, solutions architecture, technical consulting, or forward-deployed engineering for a B2B SaaS product, ideally in fintech, regtech, or financial crime
- Hands-on experience with REST APIs and Postman, SQL and relational databases, ETL pipelines, and at least one programming language (Python, JavaScript/TypeScript, or similar)
- Ability to design an integration end to end and debug it when it breaks
- Ability to map customer file layouts or schemas, identify missing data, and communicate required changes to technical resources
- Experience with core banking data from providers such as FIS, Fiserv, or Jack Henry is a plus
- Ability to translate fraud and BSA patterns into detection rules and test them against real data
- Experience configuring or building LLM-based workflows or agents, writing instructions, testing outputs, and judging production readiness
- Ability to manage several implementations, adapt to changing priorities or requirements, and raise slippage early with a recovery path
- Clear communication with compliance and data engineering stakeholders
- Candidates must be located in AZ, CA, CO, GA, ID, IL, KS, MA, MD, NJ, NY, OR, PA, RI, TX, WA, or Canada
Benefits
- Competitive salary and pre-IPO equity
- 100% company-paid medical, dental, and vision insurance for employees
- Unlimited PTO and generous leave programs
- 401(k)
- Learning & development stipend
- Home office setup support
- A high-ownership, collaborative culture focused on impact, innovation, and growth
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