CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers.
Today, CDK serves nearly 15,000 retail locations in North America.

CDK Global

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account-manager

CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.

CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers. Today, CDK serves nearly 15,000 retail locations in North America.

• Manage business relationship and program service delivery tied to the agreed upon statement of work
• Organize and run quarterly business updates, weekly program update meetings, and other ad hoc functional client-facing engagements
• Collaborate with clients on program financial modeling, project-based projections, and monthly/annual financial deliverables
• Facilitate presentation, communication, and approval of OEM program invoices
• Serve as escalation point for program-related inquiries involving enrollments, data, reporting, billing, invoicing, product, systems, legal, and contracting
• Negotiate project resources, deliverables, and cost
• Identify new OEM business opportunities with existing clients and facilitate executive-level engagements
• Compile forecasting, planning, modeling, invoice presentations, and related finance activities
• Interface with client and internal contract teams for buy-sells, conversions, terminations, and change administration
• Develop, implement, and maintain processes and program service levels with internal teams
• Support resolution of issues requiring cross-functional operational or technical teams
• Manage contract renewals for assigned programs
• Assist with OEM Guidebooks for Field Sales
• Partner with product and technology teams on feature development, prioritization, and defect fixes
• Manage new SOW and change request development, approvals, and execution
• Ensure compliance with client technical requirements
• Collaborate on installation and ongoing support training for new features
• Support pilots, launches, pricing, dealer adoption, communications, implementations, and ongoing support
• Provide program dashboards showing program status and performance

OEM Account Manager

OEM Account Manager leading strategic automotive manufacturer programs for CDK Global, a cloud-based dealership software provider. Managing client relationships, financials, launches, service delivery, and cross-functional execution.

sales-engineer

• Provide payments expertise and support to the sales team and prospective merchants
• Develop and maintain an in-depth understanding of the payments industry, including trends, regulations, and technologies
• Act as a subject matter expert on payment products and services, providing guidance and support to sales teams
• Collaborate with product development teams to ensure payment solutions meet market needs and compliance requirements
• Identify, pursue, and close new business opportunities within the payments space, leveraging expertise to drive sales growth
• Provide training and support to sales teams on payment products, industry trends, and competitive positioning
• Engage with key stakeholders, including clients and partners, to understand their payment needs and develop tailored solutions
• Stay abreast of competitive offerings and market dynamics to inform sales strategies and tactics
• Build and maintain strong relationships with key technical stakeholders
• Act as trusted advisor to clients, providing ongoing guidance and support
• Work directly with stakeholders and vendors to ensure complete implementation and configuration of each merchant
• Participate in industry events, conferences, and forums to enhance visibility and knowledge within the payments community.

Payments Sales Engineer

Payments Sales Engineer responsible for support and expertise in embedded payment processing at CDK Global. Collaborating with sales teams and stakeholders to drive payment solution implementations.

CDK Global

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OEM Account Manager

CDK Global

Payments Sales Engineer

CDK Global