About the role

Network Analyst managing a complex network supporting credit unions across Canada. Engaging in hybrid model transformation including Azure and AWS.

Responsibilities

Perform regular maintenance and updates to network hardware and software
Planning and testing rollout of new network hardware and system releases
Analyzing and monitoring network activity to identify issues and potential security risks
Performing considerably complex troubleshooting of network systems in collaboration with other teams
Developing, implementing and supporting a network environment consisting of data centers that are integrated into Azure and AWS
Proactive involvement in incident resolution and root cause analysis
Developing comprehensive operational procedures for on-going support and change management
Creating and maintaining documentation for existing and new network systems using detailed diagrams
Core Cisco routing and switching (802.1Q VLAN, QoS, HSRP, OSPF, BGP) configuration and support
Firewall implementation, configuration, and support (Cisco ASA and Palo Alto)
Load balancing configuration and support (F5 Big IP)
Network traffic analysis and troubleshooting
Communication infrastructures, VPN (Global Protect), MPLS, etc.
Supporting a mixed Linux/Windows virtualized server environment
Providing technical expertise to various project and product teams to implement standardized solutions
Performing other duties as required to deliver exceptional service and to support Central 1’s business goals
Providing 24x7 on-call support in a customer-centric environment and resolving the more complex problems and interconnection issues with external service