CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber.
Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks.
Headquartered in London with offices in New York, San Francisco, Austin, Brussels and Brisbane, CFC has over 900 employees and is trusted by more than 150,000 businesses in 90 countries.

claims-specialist

CFC is a global insurance company offering specialist insurance products to over 130,000 businesses. CFC provides a wide range of insurance coverages, including cyber insurance, environmental liability, intellectual property protection, management liability, medical malpractice, product recall, professional liability, property and casualty, terrorism, and transaction liability. They focus on emerging and technology-based risks, offering innovative solutions for digital healthcare, fintech, media, and entertainment, as well as manufacturing and more. CFC is recognized for proactive cyber security protection and market-leading cyber incident response solutions.

CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks.

Headquartered in London with offices in New York, San Francisco, Austin, Brussels and Brisbane, CFC has over 900 employees and is trusted by more than 150,000 businesses in 90 countries.

• Proactively handle a cross-section of cyber and technology claims on behalf of CFC from first notification of loss to settlement.
• Foster good relationships with policyholders and brokers and drive excellent customer service.
• Actively work with a panel of response vendors during claims incidents.
• Ensure prompt and accurate reserving, identify and pursue relevant third-party recoveries, and reduce claims leakage.
• Prioritise competing demands and identify deadlines stipulated within lawsuits, demand letters, and claims queries.
• Work closely with CFC’s panel of service providers to ensure quality and value-for-money service within required timeframes.
• Perform general claims administration, including electronic file management, filing, payment requests, and producing management information.
• Work with underwriters to provide feedback on claims issues and trends and with the Products team on product and wording development.
• Identify and escalate claims-related issues to the line manager where necessary.
• Collaborate with the CFC Global Claims and Incident Response team and forensic, legal, and PR vendors.
• Work with Underwriting, Finance, IT, and Products teams while complying with relevant legal, state, and statutory requirements and obligations.

Claims Specialist, Cyber/Tech

Cyber/Tech Claims Specialist handling complex cyber claims for CFC’s Canadian admitted insurance offering. Coordinating policyholders, brokers, and specialist vendors from notification through settlement.

underwriter

• Underwrite strategically across the Professions portfolio while leading broker engagement and business development activity in Canada.
• Underwrite selected new and renewal business, focusing on developing retail relationships and growing middle-market opportunities.
• Respond to broker enquiries, including quote requests, coverage questions and administrative requirements.
• Act as an onshore referral point and provide guidance on policy wordings, endorsements and product changes.
• Partner with practice leadership on underwriting strategy, appetite development, competitive positioning and product evolution.
• Build and deepen relationships with retail and wholesale brokers, target accounts and industry partners across Canada.
• Expand CFC’s retail presence across the Professions product suite, particularly Architects & Engineers, Contractors Professional and Manufacturers E&O.
• Represent CFC at broker meetings, industry events and market summits.
• Provide local market insight for product, technology, distribution and broker engagement decisions.
• Deliver internal and external presentations on CFC products, market trends and emerging exposures.
• Work closely with the Practice Leader and underwriting teams in London to support consistent underwriting appetite, authority, broker strategy and profitability.

Underwriting Manager

Underwriting Manager expanding CFC’s Canadian professions E&O insurance portfolio. Leading underwriting strategy, broker relationships, distribution growth and middle-market business development.

manager

• Build brand presence with new and existing broker partnerships.
• Create efficiencies and processes around management and engagement of those relationships.
• Empower brokers through training and education to be experts in Cyber insurance.
• Responsible for key account management and performance metrics with a focus on Canadian relationships.
• Develop existing and new broker relationships, including onboarding.
• Participation in the delivery of presentations both in person and virtually.
• Work with marketing to develop sales support materials based on market demand.
• Maintain extensive knowledge of key competitors in trading territories.
• Identify new go to market strategies for cyber.
• Frequent engagement with underwriting teams to align with underwriting strategy.

Cyber Development Manager

Cyber Development Manager responsible for building broker partnerships and driving engagement in Canada. Collaborating with underwriting and development teams to support growth in the cyber insurance sector.

• Manage a varied caseload of claims from first notification of loss through to resolution, including property and casualty and speciality claims
• Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
• Work closely with response vendors during claims incidents, ensuring insureds receive timely, effective and value-for-money support.
• Ensure claims are reserved promptly and accurately, identifying recovery opportunities and taking steps to reduce claims leakage.
• Prioritise effectively and manage key deadlines, including those arising from lawsuits, demand letters and claims queries.
• Partner with service providers to ensure high-quality support is delivered within agreed timeframes.
• Maintain accurate electronic claims files, support payment requests and contribute to the production of management information.
• Share claims insight and trends with underwriters and Product teams to support ongoing product development and wording improvements.
• Identify and escalate claims-related issues to your line manager where appropriate.

Claims Specialist, P&C

Claims Specialist managing Canadian Admitted Claims at CFC, focusing on handling property and casualty claims while collaborating with internal teams and vendors.

CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks. Headquartered in London with offices in New York, San Francisco, Austin, Brussels and Brisbane, CFC has over 900 employees and is trusted by more than 150,000 businesses in 90 countries.

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Claims Specialist, Cyber/Tech

CFC

Underwriting Manager

CFC

Cyber Development Manager

CFC

Claims Specialist, P&C

CFC