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About the role

  • Manager, QA responsible for technology services quality assurance standards and team leadership in a not-for-profit organization. Leading processes to maximize benefits in digital transformation strategy.

Responsibilities

  • Lead the development, establishment, and enforcement of quality assurance measures, and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
  • Ensure software quality measures comply with regulatory standards, industry standards, and accepted best practices.
  • Create methodologies and processes for collection and analysis of data to ensure software, system, and product quality.
  • Direct the analysis of formal test results to discover and report defects, bugs, errors, configuration issues, and interoperability flaws.
  • Direct the analysis of documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.
  • Develop change control processes, practices, and guidelines for new and existing technologies.
  • Determine the selection and appropriate usage of automated test tools and data collection tools.
  • Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
  • Apply established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.
  • Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
  • Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
  • Coordinate testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
  • Communicate test progress, test results, and other relevant information to project stakeholders.
  • Cultivate and disseminate knowledge of quality assurance best practices.
  • Manage all members of the quality assurance team to ensure work timelines are met.
  • Train, coach, and mentor assigned QA team members.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
  • 3+ years direct experience overseeing design, development, and implementation of quality assurance standards for software testing.
  • 3+ years direct experience as a QA Manager for major application integration and/or major application product release.
  • 2+ years direct experience managing all aspects of a QA team.
  • Strong knowledge of system testing metrics, best practices and methodologies.
  • Hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Proven data analysis, data verification, and problem-solving abilities.
  • Good project management skills and/or substantial exposure to project-based work structures.
  • Extensive experience with SAP as well as SaaS applications.
  • Experience managing tasks through JIRA and Confluence
  • Bilingualism in English and French is an asset, as is the ability to speak other languages.

Benefits

  • Flexible working style, can adapt in a dynamic environment as new program obligations are implemented.

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$100,000 - CA$120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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