QA Analyst responsible for validating software quality at Toon Boom, leading end - to - end testing and troubleshooting for high - performance applications.
About the role
- Manager, QA responsible for technology services quality assurance standards and team leadership in a not-for-profit organization. Leading processes to maximize benefits in digital transformation strategy.
Responsibilities
- Lead the development, establishment, and enforcement of quality assurance measures, and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
- Ensure software quality measures comply with regulatory standards, industry standards, and accepted best practices.
- Create methodologies and processes for collection and analysis of data to ensure software, system, and product quality.
- Direct the analysis of formal test results to discover and report defects, bugs, errors, configuration issues, and interoperability flaws.
- Direct the analysis of documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.
- Develop change control processes, practices, and guidelines for new and existing technologies.
- Determine the selection and appropriate usage of automated test tools and data collection tools.
- Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
- Apply established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.
- Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
- Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
- Coordinate testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
- Communicate test progress, test results, and other relevant information to project stakeholders.
- Cultivate and disseminate knowledge of quality assurance best practices.
- Manage all members of the quality assurance team to ensure work timelines are met.
- Train, coach, and mentor assigned QA team members.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
- 3+ years direct experience overseeing design, development, and implementation of quality assurance standards for software testing.
- 3+ years direct experience as a QA Manager for major application integration and/or major application product release.
- 2+ years direct experience managing all aspects of a QA team.
- Strong knowledge of system testing metrics, best practices and methodologies.
- Hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
- Proven data analysis, data verification, and problem-solving abilities.
- Good project management skills and/or substantial exposure to project-based work structures.
- Extensive experience with SAP as well as SaaS applications.
- Experience managing tasks through JIRA and Confluence
- Bilingualism in English and French is an asset, as is the ability to speak other languages.
Benefits
- Flexible working style, can adapt in a dynamic environment as new program obligations are implemented.
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