Manager, QA responsible for technology services quality assurance standards and team leadership in a not - for - profit organization. Leading processes to maximize benefits in digital transformation strategy.
About the role
- Quality Assurance Analyst responsible for monitoring and testing controls within the Citi risk management framework. Enhancing quality assurance through assessing performance and suggesting improvements.
Responsibilities
- Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management.
- Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring).
- Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy.
- Participate in strategic initiatives for control performance enhancement, etc.
- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
- Help to identify any monitoring breaks and suggest enhancements.
- Assisting in the creation and maintenance of reports for control tracking and analysis.
- Help to identify risks across the business and organize cross functional solutions.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
Requirements
- Minimum of 0-2 years of relevant experience.
- Self-motivated and detail oriented.
- Good understanding of how the team interacts with others in accomplishing the objectives of the area.
- Good knowledge in the development and execution for controls.
- Experience in control related functions in the financial industry.
- Experience in executing sustainable solutions.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Good analytical skills to evaluate complex risk and control activities and processes.
- Good verbal and written communication skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
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