Technical Project Manager managing client communication and engineering delivery at AI - powered Fraud and Risk Platform. Collaborating with clients and teams for successful project execution.
About the role
- Technical Project Manager leading client communications and project delivery for AI-driven Fraud and Risk solutions. Collaborating with engineering teams to ensure seamless integration of client systems.
Responsibilities
- Manage and drive client communications throughout the entire project delivery, align different client stakeholders, ensure project is delivered successfully without delay.
- Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
- Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solution and consulting services.
- Take the project management role to ensure the client onboarding project runs as expected and under control.
- Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems.
- Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
- Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings.
- Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.
Requirements
- Bachelor’s degree in Computer Science, Engineering or a related field is required; a Master’s degree in a business-related discipline (e.g., MBA, MIS, Information Systems, Management, or Analytics) is preferred.
- Basic understanding of software development, system architecture, and system integration concepts; exposure to SaaS platform data integration is a plus.
- Strong verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
- Enjoys working with clients and stakeholders, with a service-oriented mindset and interest in client-facing responsibilities.
- Ability to work collaboratively in a team environment and support multiple projects under guidance and supervision.
- Demonstrates strong problem-solving skills, attention to detail, and a willingness to learn in a fast-paced environment.
- Familiarity with anti-fraud concepts in the financial services or internet industry is a plus.
- Exposure to real-time computing, big data technologies, or machine learning through coursework, internships, or project experience is a plus.
Benefits
- Health Insurance
- PTO
- Stock option
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