Commercial Manager leading MRO contract stewardship, claims, proposals, and rate negotiations for Bird, a Canadian construction company. Protecting commercial interests across maintenance, turnaround, and sustaining capital agreements.
About the role
- Multi-Unit Practice Manager overseeing operations, compliance, staffing, and growth across dental practices in London and St. Thomas. Supporting teams within Canada’s largest dental network.
Responsibilities
- Build and execute plans to improve daily practice operations, maximize productivity, achieve operational excellence, and increase organic patient growth
- Review the clinic environment and key business indicators to identify problems, concerns, and improvement opportunities
- Provide coaching and direction to the team
- Partner with Compliance, DC Institute, and Human Resources to ensure provincial health regulation compliance
- Manage and oversee compliance programs within the practice
- Lead by example to prioritize patient safety
- Follow the practice’s Health and Safety Policies and Procedures and applicable provincial legislation
- Lead, coach, and motivate the team to improve productivity, engagement, and patient retention
- Implement company programs, policies, and procedures
- Support action plans and motivate the team to meet operational and company objectives
- Support recruitment efforts, interview dental professionals, and assess best fit
- Manage and analyze daily staffing costs and payroll administration
- Oversee the accounts receivable process
Requirements
- University or College Diploma in business or office administration
- 3–5 years of experience as a Dental Practice Lead or Dental Practice Manager required
- Experience in a supervisory or management role contributing to business operations, including staff scheduling, finances, inventory, and people management
- Strong business acumen
- Extensive experience in budgeting and forecasting
- Experience with dental software systems and Microsoft Office preferred
- Strong commitment to maintaining health regulation and operational standards
- Willingness to work varied hours to align with business needs
- Must be legally authorized to work in Canada
Benefits
- Award-winning education and hands-on experience
- Recognition and proven pathways for career growth
- Annual pay reviews
- RRSP matching
- Comprehensive total-rewards package
- Gym discounts
- Insurance savings
- Entertainment deals
- Employee and Family Assistance Program
- Industry-leading continuing education (CE)
- Social and networking events
- Flexible, work-life balanced environment
- Accommodation support during the application or hiring process
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