Technician, Skills Training and Competency Development

Posted 6 days ago

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About the role

  • Training and skills development technician at Desjardins assisting with training logistics and quality assurance. Evaluating training needs and preparing technical notes for team members.

Responsibilities

  • Assist with needs analysis as well as training logistics and delivery
  • Help with quality assurance by sharing expertise throughout the product/service delivery process
  • Serve as technical expert and provide discipline-specific support for unit’s activities, initiatives and processes
  • Research and analyze processes, information management and data processing
  • Solve technically complex problems and recommend changes or adjustments to methods and procedures
  • Evaluate training needs and identify and validate training approaches, tools, and content
  • Carry out specialized technical studies, research and analysis
  • Roll out and maintain software and manual and automated processes
  • Train users
  • Prepare technical notes to enhance skills and knowledge of team members
  • Help practitioners follow unit’s standards and processes and use its business solutions, tools, and systems

Requirements

  • General college diploma in a related field
  • A minimum of three years of relevant experience
  • Knowledge of French is required

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridLevisCanada

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