Senior Technical Enablement Manager scaling technical training for Achievers’ employee recognition and rewards platform. Building playbooks, certifications, onboarding, and AI - powered learning for customer - facing teams.
About the role
- Desjardins market development leader managing financial-services teams, business plans, and member relationships. Driving sales, talent development, service quality, and prudent risk management.
Responsibilities
- Lead the department and manage a team dedicated to selling financial products and services
- Develop and monitor business plans addressing priorities, challenges and objectives
- Ensure sector performance and sound, prudent risk management
- Build and maintain long-term business relationships with members and clients
- Support the development of business strategies aligned with Desjardins’s strategic priorities
- Ensure service quality, business relationships and member/client experience
- Implement and monitor action plans to achieve target results
- Lead, coach and motivate the team to develop skills, boost engagement and empower employees
- Implement and develop a competitive, profitable service offer with partnerships across the organization
- Ensure process efficiency, continuous improvement and profitability
- Promote the Desjardins brand and strengthen community roots
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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