Client Financial Services Agent

Posted 5 hours ago

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About the role

  • Client financial services agent supporting Desjardins members and advisors with investment, financing, protection, and routine transactions. Providing personalized service, solutions, sales support, and business development.

Responsibilities

  • Handle client requests, perform tasks and research as needed, and recommend appropriate solutions
  • Help colleagues manage their agenda and emails
  • Be attentive to members’ and clients’ needs and recommend solutions meeting their needs and expectations
  • Help members and clients choose and use tools and channels based on their desired independence and automation
  • Seize business opportunities and participate in sales development initiatives
  • Provide personalized support to members and clients and assist advisors in delivering services and maintaining business relationships
  • Create offers for routine transactions and help sell products and services based on member and client needs and current strategies
  • Provide excellent customer service and support business development

Requirements

  • Attestation of Collegial Studies
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Mutual fund representative certificate – Autorité des marchés financiers
  • Knowledge of French is required
  • Action oriented
  • Communicates effectively
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridLaurier StationCanada

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