Senior business strategy advisor guiding Desjardins strategic initiatives, business intelligence, and organizational transformation. Advising leaders and partners on complex projects, policies, and strategic decisions.
About the role
- IT support advisor supporting Desjardins users, applications, incidents, equipment, and servers. Developing IT tools, processes, risk reports, and action plans.
Responsibilities
- Provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management
- Help keep IT equipment up and running, particularly through server administration
- Advise and assist clients and partners
- Develop tools, methods and processes
- Identify and communicate opportunities for improvement, make changes, and analyze and interpret data to inform decision-making and monitor the application of management policies and practices
- Analyze risks, prepare statistical reports, make recommendations, and provide advice on how to implement recommendations
- Help prepare and propose action plans to address issues in accordance with rules and parameters
- Develop and write tools, methods and processes
- Interact with stakeholders working in other fields
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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