Field Nurse Case Manager coordinating patient treatment journeys and prescription coverage. Supporting BioScript Solutions’ specialty - care programs through insurers, clinics, pharmacies, and providers.
About the role
- Desjardins manager leading sales, operations, or specialized administrative services. Driving action plans, team performance, talent development, and member/client satisfaction.
Responsibilities
- Support the immediate supervisor by helping with work organization, operational planning and special initiatives
- Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
- Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
- Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
- Support the administrative unit’s action plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
Requirements
- Bachelor's degree in a related field
- A minimum of nine years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Available 24/7 in the event of escalation during major incidents
- Action oriented
- Ambiguity
- Communicates effectively
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Engagement
- Nimble learning
- Plans and aligns
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Equity, diversity, inclusion and accessibility commitments
- Recruitment-process and job accommodations available
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Manager leading 24/7 digital user support for Nova Scotia government and healthcare services. Managing teams, service operations, KPIs, and digital transformation initiatives.
Leadership Giving Manager advancing MS Canada’s fundraising for people affected by multiple sclerosis. Building major - donor relationships and securing transformational gifts across Canada.
Managing the University of Alberta’s enrolment systems and functional analysts. Improving student administration technology, processes, projects, and campus service partnerships.
Optical networks market insights manager monitoring enterprise trends and competition. Driving strategic initiatives, KPI reporting, executive forums, and customer engagements for a networking technology company.
Optical networks growth manager driving market intelligence, lead generation, and sales pipeline expansion. Supporting go - to - market initiatives across Canadian and U.S. sales teams.
Routing and Switching Product Line Manager shaping Ciena’s high - speed networking infrastructure portfolio. Driving product strategy, roadmaps, business cases, and customer - focused execution.
Senior Support Manager leading up to 15 engineers and AI - enhanced operations for Upsun’s cloud application platform. Driving escalations, service performance, hiring, and regional support improvements.
Senior Manager leading Americas customer support for Upsun’s cloud application platform. Managing Support Engineers, escalations, operational excellence, and AI - driven support automation.
Creator Talent Manager growing influencer careers and monetizing content for Grail Talent, an influencer management agency. Negotiating brand deals and shaping social media campaigns with global brands.