General Management Support Manager guiding Desjardins caisse strategy, HR, communications, budgets, and talent development. Representing the caisse in governance, labor relations, community, and strategic initiatives.
About the role
- Market Development Manager leading Desjardins teams selling financial products and services. Managing member relationships, business plans, performance, talent development and cooperative values in Brossard.
Responsibilities
- Lead the department and strategically and operationally manage a team selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Develop and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound, prudent risk management
- Manage employees and department performance
- Oversee employee skills development and ensure high-quality service
- Coach team members and provide advisory services and specific recommendations
- Support the immediate supervisor in developing business strategies aligned with Desjardins’s priorities
- Manage the member/client experience and quality of services and business relationships
- Implement and monitor action plans to achieve target results
- Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management
- Develop a competitive and profitable service offer with cross-organizational partnerships
- Ensure process efficiency, continuous improvement and profitability
- Promote the Desjardins brand and strengthen community ties
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Strong communication skills in both French and English, both oral and written
- Ability to lead, coach and motivate a team
- Ability to develop talent and build effective teams
- Knowledge of the organization and the relevant line of business
- Ability to manage performance, make quality decisions and drive results
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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