Market Development Manager leading financial-services growth, team performance, and member relationships for Desjardins in Québec. Driving strategic plans, service quality, talent development, and profitability.
Responsibilities
Lead the department and manage a team dedicated to selling financial products and services
Build and maintain long-term business relationships with members and clients
Develop and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results and manage department performance
Oversee employee skills development and ensure high-quality service
Coach team members and provide advisory services and recommendations
Help develop business strategies aligned with Desjardins’s strategic priorities
Manage the member/client experience and quality of services and business relationships
Implement and monitor action plans to achieve target results
Lead, coach and motivate the team to develop skills, boost engagement and empower employees
Develop a competitive, profitable service offering and partnerships
Ensure process efficiency, continuous improvement and profitability
Promote the Desjardins brand and strengthen community roots
Uphold Desjardins’s cooperative values
Requirements
Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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