Agriculture service technician diagnosing and repairing John Deere agricultural, turf, and construction equipment. Supporting Ontario customers with precision technology, maintenance, and field service.
About the role
- Property Appraisal Dispatch Technician assisting the Claims team with administrative and operational support. Optimizing property appraisal processes and ensuring service quality objectives are met.
Responsibilities
- Provide administrative and operational support to the Claims team
- Maximize operational productivity and profitability by adapting procedures and equipment
- Optimize internal productivity capacity property appraisal activities and operations
- Participate directly in achieving the department’s service quality objectives
- Serve as a technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes
- Tailor your approach as needed to solve technical problems
- Help develop and improve methods and procedures
- Receive and distribute home insurance appraisal files
- Assign mandates to appraisers based on their workload and expertise
- Contact clients to schedule appointments and optimize appraiser routes based on the location of the files
- Analyze the team’s operational capabilities and communicate issues or challenges, as applicable
- Use work tools such as Outlook and Excel for daily capacity management
- Work with specialized systems, including XactAnalysis, the register, and occasionally the INDM system
- Help practitioners follow your unit’s processes and use its business solutions, tools and systems
- Help support the continuous improvement of your unit’s activities.
Requirements
- General college diploma in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required for positions in Quebec
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Knowledge of the Microsoft Office suite
- Knowledge of the INDM system
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
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