Health and Safety Coordinator improving EHS across 3M Canada’s Brockville manufacturing facilities. Developing safety programs, assessing hazards, and guiding compliance and continuous improvement.
About the role
- Mental Health Care Coordinator supporting patients through Dialogue’s virtual healthcare programs in Canada. Guiding members through Mental Health+ and Employee Assistance Program journeys while assisting clinicians with case management.
Responsibilities
- Greet new patients in the program and accompany them throughout their journey
- Check in and follow up on active cases
- Assist physicians and psychologists with related tasks
- Analyze cases and provide the best possible solutions to members
- Ensure patient safety in the member-facing role
- Support patients throughout the Mental Health+ program and Employee Assistance Program
- Work closely with the Manager, Member Services and a multidisciplinary team
Requirements
- Passion for mental health, quality of care, and improving team processes and understanding
- Available to work a minimum of 21 hours on evenings and weekends
- Availability for schedules covering day and evening shifts from 6 AM to midnight, weekdays and weekends
- Strong empathy, time-management, critical-thinking, attention-to-detail, and customer-service skills
- Pursuing or attained a Bachelor’s degree in psychology or another mental health-related field
- Strong computer skills
- Experience in customer service, healthcare, or an administrative role
- Commitment to patient safety in a member-facing role
Benefits
- Equal-opportunity and diverse, inclusive workplace
- Specialized accommodation available for applicants who require it
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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