Supply Chain Manager leading procurement, inventory, and logistics for ASSA ABLOY’s Quebec entrance - automation businesses. Improving supplier performance, inventory accuracy, and operational scalability.
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Logistics Coordinator – Bilingual, English/French
Posted 13 hours ago
About the role
- Bilingual Logistics Coordinator managing import, export and domestic freight operations for DSV, a global transport and logistics company. Coordinating carriers, shipments, quotes and real-time tracking.
Responsibilities
- Handle day-to-day operational elements of customer freight needs
- Determine the best freight movement methods based on customer requirements
- Perform import, export and domestic transportation activities
- Analyze booking information, verify service requirements, routes, border crossings and rates, and enter information into the system
- Coordinate inbound and outbound freight according to priorities and transportation targets
- Respond to internal stakeholder inquiries and resolve conflicts or problems
- Maintain account correspondence and upload electronic copies with milestones
- Prepare, present and maintain customer and carrier quotes
- Contact carriers to confirm equipment, expectations and load details
- Dispatch shipments and monitor freight movement
- Update milestones in real time
- Optimize DSV profit margins without compromising service
- Monitor unresponsive carriers and escalate issues to dispatchers and supervisors
- Update the transportation management system and customer websites with real-time load locations
- Identify problems proactively and develop efficient solutions
- Prioritize loads based on importance and delivery date
- Communicate modifications to Account Managers for client updates
- Build carrier relationships and monitor on-time performance
- Complete carrier performance reports and notify appropriate parties of potential issues
- Negotiate additional carrier charges and maintain accurate carrier information
- Track shipments against established standards and escalate issues as appropriate
- Monitor industry market conditions and communicate carrier issues affecting operations
- Keep the Operations Team and Account Manager informed of significant issues
- Maintain confidentiality and integrity of shared work files
- Meet transportation KPIs
- Support DSV’s ISO 9001, quality, health, safety and environmental objectives
Requirements
- Minimum 1-2 years in transportation/logistics/distribution
- College Diploma / University Degree in Business, Logistics, or International Trade preferable
- CIFFA certificate, an asset
- Dangerous Goods Certification, an asset
- Strong verbal and written communication skills in both English and French (bilingual proficiency required)
- Ability to communicate effectively in a diverse multicultural environment
- Microsoft Office suite
- Working knowledge of transportation management software such as Load Link and PC Miler would be an asset
- Strong interpersonal, problem-solving, analytical, organizational and time management skills
- Ability to multi-task, plan, prioritize and manage time effectively
- Ability to work extended hours when required by business needs
- Working knowledge of transportation cargo claims, transportation laws and risk management
- Ability to maintain confidentiality of client information
- Ability to meet KPI standards and follow DSV’s Code of Conduct
- Prolonged periods sitting and standing at a desk and working on a computer
Benefits
- Eligible benefits
- Inclusive workplace and recruitment accommodations for persons with disabilities
- Sustainability, health and safety support
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