Supply Chain Manager leading procurement, inventory, and logistics for ASSA ABLOY’s Quebec entrance - automation businesses. Improving supplier performance, inventory accuracy, and operational scalability.
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Logistics Coordinator, Bilingual – English/French
Posted 13 hours ago
About the role
- Bilingual Logistics Coordinator managing import, export, and domestic freight for DSV, a global transport and logistics company. Coordinating carriers, shipments, rates, tracking, and customer service.
Responsibilities
- Handle day-to-day operational elements of customer transportation needs
- Determine the best freight movement methods based on customer requirements
- Perform import, export, and domestic transportation activities
- Analyze booking information, verify service requirements, routes, border crossings, and rates, and enter information into the system
- Coordinate inbound and outbound freight according to daily priorities and transportation targets
- Respond to internal stakeholder inquiries and resolve conflicts or operational problems
- Maintain account correspondence and upload electronic copies and milestones
- Prepare, present, and maintain customer and internal-client quotes
- Contact carriers to confirm equipment, expectations, and load details
- Dispatch shipments and monitor freight movement with carriers
- Update milestones in real time and update transportation management systems and customer websites with load locations
- Optimize DSV profit margins without compromising service
- Monitor unresponsive carriers and escalate issues to dispatchers and supervisors
- Prioritize loads based on importance and delivery date
- Communicate modifications to Account Managers for client updates
- Build carrier relationships and monitor on-time performance
- Complete carrier performance reports and notify appropriate parties of potential issues
- Negotiate additional carrier charges and maintain accurate carrier information
- Track shipments according to established standards and escalate issues as appropriate
- Monitor industry market conditions and communicate carrier issues affecting operations
- Keep the Operations Team and Account Manager informed of significant issues
- Maintain client-information confidentiality and integrity of shared work files
- Meet company KPI standards
- Support DSV’s ISO 9001 and ISO 45001 quality, health, safety, and environmental objectives
Requirements
- Minimum 1–2 years in transportation/logistics/distribution
- College Diploma / University Degree in Business, Logistics, or International Trade preferable
- CIFFA certificate, an asset
- Dangerous Goods Certification, an asset
- Strong verbal and written communication skills in both English and French (bilingual proficiency required)
- Ability to communicate effectively in a diverse multicultural environment
- Microsoft Office suite
- Working knowledge of transportation management software, such as Load Link and PC Miler, would be an asset
- Ability to organize, prioritize, and manage activities independently and accurately
- Ability to work extended hours when required by business needs
- Working knowledge of transportation cargo claims, transportation laws, and risk management
- Ability to meet KPI standards and follow DSV quality, health, safety, and environmental requirements
Benefits
- Inclusive workplace and diversity commitment
- Recruitment-process accommodation for candidates with disabilities
- Regular working hours, with flexibility to work beyond these hours when business needs require
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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