Training and Change Lead overseeing client-project training, change management, and communications. Supporting Electric Mind’s AI-native advisory and digital engineering delivery.
Responsibilities
Review training and change management components of the project SOW and advise project leadership on scope, deliverables, boundaries, existing materials, and required new content
Advise on a training and enablement baseline for Electric Mind staff assigned to the project
Staff trainers with the People team and project leadership according to scope and budget
Create, update, and maintain project training and change content, including process documents, plans, guidance, enablement materials, communications, and change notes
Set priorities, direction, quality standards, and innovation standards for project content
Deliver training and change management SOW commitments, including scheduling and managing Bootcamp and ongoing training sessions
Coordinate Electric Mind trainers and Control Pod contributors
Translate process and technology changes into clear guidance and maintain communications such as release notes, announcements, reminders, and follow-up
Work with the client’s change management organization within SOW-defined responsibilities
Partner with the Process Lead, AI Engineering Lead, and PMO Lead to keep guidance and communications accurate and usable
Capture pod and Control Pod feedback and convert approved retrospective findings into knowledge updates, training updates, communications, and reusable reference material when feasible
Participate in shared Control Pod responsibilities, including maintaining programme views, improving AI tools and reusable delivery assets, escalating issues, and incorporating lessons learned
Requirements
Coordination and stakeholder engagement across Electric Mind delivery resources, the People team, project leadership, and the client’s training and change counterparts
Ability to review training and change management components of a project SOW and advise on required work, staffing, and content
Ability to staff trainers according to project scope and budget
Ability to keep training and change work within engagement/SOW boundaries while meeting client objectives
Knowledge management, documentation, and content organization
Ownership of quality and innovation for project training and change content
Change communication and stakeholder messaging
Training and enablement design for practical delivery teams
Ability to partner with the client’s change management team within SOW-defined responsibilities
Training session planning, scheduling, facilitation coordination, and follow-through
Clear written communication for guides, templates, announcements, and team instructions
Ability to translate process and technology changes into plain-language actions
Strong attention to consistency, source of truth, version clarity, and document hygiene
Facilitation skills for collecting feedback and improving guidance
Comfort using AI tools such as Cursor and Claude to complete job functions
Benefits
Inclusive employer committed to diversity in the workplace
Accommodation available during the recruitment and selection process
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