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About the role

  • Training and Change Lead overseeing client-project training, change management, and communications. Supporting Electric Mind’s AI-native advisory and digital engineering delivery.

Responsibilities

  • Review training and change management components of the project SOW and advise project leadership on scope, deliverables, boundaries, existing materials, and required new content
  • Advise on a training and enablement baseline for Electric Mind staff assigned to the project
  • Staff trainers with the People team and project leadership according to scope and budget
  • Create, update, and maintain project training and change content, including process documents, plans, guidance, enablement materials, communications, and change notes
  • Set priorities, direction, quality standards, and innovation standards for project content
  • Deliver training and change management SOW commitments, including scheduling and managing Bootcamp and ongoing training sessions
  • Coordinate Electric Mind trainers and Control Pod contributors
  • Translate process and technology changes into clear guidance and maintain communications such as release notes, announcements, reminders, and follow-up
  • Work with the client’s change management organization within SOW-defined responsibilities
  • Partner with the Process Lead, AI Engineering Lead, and PMO Lead to keep guidance and communications accurate and usable
  • Capture pod and Control Pod feedback and convert approved retrospective findings into knowledge updates, training updates, communications, and reusable reference material when feasible
  • Participate in shared Control Pod responsibilities, including maintaining programme views, improving AI tools and reusable delivery assets, escalating issues, and incorporating lessons learned

Requirements

  • Coordination and stakeholder engagement across Electric Mind delivery resources, the People team, project leadership, and the client’s training and change counterparts
  • Ability to review training and change management components of a project SOW and advise on required work, staffing, and content
  • Ability to staff trainers according to project scope and budget
  • Ability to keep training and change work within engagement/SOW boundaries while meeting client objectives
  • Knowledge management, documentation, and content organization
  • Ownership of quality and innovation for project training and change content
  • Change communication and stakeholder messaging
  • Training and enablement design for practical delivery teams
  • Ability to partner with the client’s change management team within SOW-defined responsibilities
  • Training session planning, scheduling, facilitation coordination, and follow-through
  • Clear written communication for guides, templates, announcements, and team instructions
  • Ability to translate process and technology changes into plain-language actions
  • Strong attention to consistency, source of truth, version clarity, and document hygiene
  • Facilitation skills for collecting feedback and improving guidance
  • Comfort using AI tools such as Cursor and Claude to complete job functions

Benefits

  • Inclusive employer committed to diversity in the workplace
  • Accommodation available during the recruitment and selection process

Job type

Contract

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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