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IAM Operations Lead
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IAM Operations Lead responsible for daily administration, governance, and security of identity infrastructure, ensuring correct access and minimizing risks.
About the role
- IT & Security Operations Specialist responsible for security and compliance in SaaS company. Overseeing user lifecycle, hardware security, and vendor risk management.
Responsibilities
- Own the end-to-end "Joiner-Mover-Leaver" process.
- Automate user provisioning across our core SaaS stack to ensure day-one readiness and secure, immediate offboarding.
- Draft and implement security procedures for our primary productivity suite (including DLP, third-party app permissions, and advanced authentication protocols).
- Manage the company’s hardware fleet using modern MDM solutions.
- Enforce security standards, including disk encryption, OS patch management, and remote-wipe capabilities.
- Audit and secure integrations between external apps and our core environment.
- Identify "Shadow IT" and maintain an inventory of approved business tools.
- Lead the technical drafting and evaluation of RFPs for new internal systems.
- Ensure all prospective vendors meet Everflow’s security and compliance standards (e.g., SOC2).
- Author and maintain official Standard Operating Procedures (SOPs), including Acceptable Use Policies, Hardware Lifecycles, and Access Control logs.
Requirements
- 3-5+ years in IT Systems Administration, Security Operations, or a similar technical-compliance role within the SaaS industry.
- Advanced experience managing enterprise-grade productivity suites and integrated HRIS/IT automation platforms.
- Proven track record of configuring security settings for cloud-based tools to meet industry-standard compliance frameworks.
- Strong ability to draft professional RFPs, security checklists, and internal policy documentation.
- Experience managing vendor evaluations and migrating data or users between business systems.
- Exceptional written and verbal communication skills (French and English required) with the ability to explain technical security requirements to non-technical stakeholders.
Benefits
- Employer Covered Medical
- Unlimited PTO and paid holidays
- Paid parental leave for putting your family first
- Startup-like environment, without the constant rush to raise the next round of funding
- A very collaborative team and culture
- Education, gym, and equipment stipend
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