SOC analyst monitoring and responding to cyber threats for Wepoint’s digital transformation clients. Investigating escalated alerts and improving 24×7 security operations.
About the role
- Cybersecurity Analyst providing first-level incident response and client support at CDW. Monitoring security incidents, providing client communications, and engaging in professional development activities.
Responsibilities
- Provides first-level Cybersecurity Incident Response, client support and upholds defined service level agreements (SLA) and customer service excellence for Information Security and Endpoint Security.
- Monitors, triage, investigate, remediate and resolve first-level security incidents.
- Collect and disseminate information to clients during incident investigation and post-incident review.
- Identify, record, and escalate service performance trends, anomalies, and SLA breaches to senior leadership.
- Apply Trusted Advisor techniques to build up client trust and influence loyalty.
- Attends internal and external training sessions or shadowing activities, and obtains industry related certifications as determined by Manager.
Requirements
- Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field, OR 4 years of Information Technology experience, to include 1 year in supporting information technology/systems
- Beginner level certification in a Managed Security Services discipline is a plus, including but not limited to: Microsoft SC-200, CrowdStrike Falcon: CFIR, Cortex XDR – PCDRA, IBM QRadar Security: Certified Analyst, Exabeam Security Analyst: Associate, Advanced, CompTIA Security +, E|CIH, E|CSS, GIAC - GSEC or similar technology certifications
- Knowledge and experience with Microsoft Azure are an asset.
- Understanding of IT infrastructure and Information Systems design, including hardware, software and services used in an enterprise.
- Demonstrated ability to learn and adapt to new technologies and products.
Benefits
- Professional Development Opportunities
- Competitive and equitable salaries
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
SOC cybersecurity analyst monitoring and responding to cyber threats for Wepoint’s digital transformation clients. Improving 24×7 detection, investigation, and incident response capabilities.
Information Security & Compliance Analyst maintaining SOC 2, ISO 27001 and Cyber Essentials readiness for SyncEzy’s B2B SaaS integration platform. Owning evidence, controls, risks and audit coordination remotely.
Senior Security Operations Engineer monitoring incidents and leading forensics for Samsara’s IoT - connected operations platform. Building security automation and supporting insider - threat investigations.
Security Operations Engineer protecting CircleCI’s CI/CD platform, infrastructure, and customer data. Improving threat detection, incident response, automation, and AI - enabled security operations.
Senior SOC analyst leading threat detection, investigations, and incident response for Financeit, a Canadian point - of - sale financing provider. Building its new SOC’s automation, AI - threat coverage, and operational standards.
Security incident response manager leading responders and scaling AI - assisted security operations. Protecting 1Password’s password - management and unified access platform.
HRIS security analyst optimizing NBCUniversal’s global HR applications and access controls. Managing access audits, application releases, security roles, and HR systems improvements.
Security Operations Analyst supporting firewall operations and enterprise network security at CDW, a Fortune 500 technology solutions provider. Monitoring incidents, resolving client requests, and maintaining SLA performance.
Security Operations Engineer securing Tailscale’s networking platform through device, identity, access, and vulnerability management. Supporting distributed teams and automating security operations across core business systems.