SOC analyst monitoring and responding to cyber threats for Wepoint’s digital transformation clients. Investigating escalated alerts and improving 24×7 security operations.
About the role
- SOC Operator managing 24/7 command centre operations for the Toronto Jewish community. Support during emergencies, manage incidents, and conduct thorough record-keeping.
Responsibilities
- Operate the SOC on a shift-basis using sophisticated technology and supporting assets
- Manage incidents as they arise, manage appropriate responses, and conduct detailed record keeping
- Provide direct support to Jewish institutions, agencies, and/or personnel during emergencies
- Tend to crises using a set of pre-determined protocols, working as part of the SOC and the larger JSN team
- Coordinate with other internal and external security assets as needed
- Attend regular meetings and trainings, and assist with peer-to-peer training sessions
- Regularly conduct drills of the system, manage technical troubleshooting, and any other maintenance activities as assigned
- Create comprehensive records of security-related incidents
Requirements
- Fluency in English required
- Proficiency in Hebrew considered an asset
- Strong working knowledge of Toronto’s Jewish community and its institutions considered a major asset
- Geopolitical awareness, knowledge of relevant global events, and cultural sensitivity is required
- Strong interpersonal skills and customer service experience
- Clear operational mindset, with the ability to manage stress well and work efficiently under immense pressure
- Strong problem-solving skills and detail oriented
- Strong experience working with software and large technological assets
- Exceptional computer skills, including the ability to type >50 words per minute in English
- Availability to work regular shifts as assigned including on weekends, Jewish holidays, and evenings/overnight is required
- Familiarity with Microsoft Suite considered an asset
- A graduate of a Bachelor’s Degree program or college equivalent considered a major asset
Benefits
- Event security assistance as needed
- Commitment to barrier-free and accessible employment practices
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