GTM, RevOps, and Sales expert reviewing domain - specific documents for Mercor’s AI training projects. Providing structured feedback to improve frontier AI systems.
About the role
- RevOps Analyst optimizing pricing, discounts, and AI-driven revenue processes at EXFO, a telecommunications test-solutions company. Supporting cross-functional Sales, Finance, Marketing, and Operations teams.
Responsibilities
- Maintain and update standardized pricing structures for Focus Accounts.
- Analyze pricing deviations and recommend corrective actions to maintain margin integrity.
- Collaborate with Sales Account Managers on Focus Account classifications and periodic pricing reviews.
- Support implementation and continuous improvement of the discount management framework.
- Monitor discount usage across regions and segments, identifying trends, risks, and optimization opportunities.
- Provide actionable insights to Sales Leadership to improve discount discipline and profitability.
- Maintain documentation of pricing policies, discount rules, approval workflows, and revenue processes.
- Analyze price elasticity, margin impact, deal cycle efficiency, and forecast reliability.
- Collaborate to optimize deal structure and price lists.
- Feed, test, and monitor AI-based pricing optimization tools.
- Collaborate with Data Science and IT teams to refine algorithms, integrate data sources, and enhance predictive capabilities.
- Serve as a liaison between Sales, Finance, Marketing, and Operations.
- Facilitate communication between business and technical teams.
- Identify inefficiencies in pricing, quoting, and revenue workflows and propose scalable improvements.
- Support training and enablement initiatives.
- Contribute to CRM team activities, including data quality, user support, process consistency, and system improvements.
Requirements
- Bachelor’s degree in business, Finance, Economics, Data Analytics, or related field.
- 2–4 years of experience in Revenue Operations, Pricing, Business Analytics, or similar roles.
- Strong analytical skills with proficiency in Excel and BI tools (Power BI, Snowflake).
- Experience with SAP ERP, CRM platforms and pricing tools.
- Ability to work cross functionally and communicate complex insights clearly.
- Familiarity with AI/ML concepts is an asset.
- Willingness to learn and seek feedback in a fast-paced environment.
Benefits
- Equal opportunity employer
- Inclusive work environment
- Ongoing guidance, prioritization support, and mentorship
- Continuous skill development
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