Intermediate SOC Analyst monitoring and responding to security incidents for Long View, a North American IT provider. Managing SIEM tools, cloud environments, escalations, and 24x7 operations.
About the role
- Security Analyst at EXFO monitoring threats and responding to incidents for IT systems. Collaborating with IT teams to enhance cybersecurity measures with diverse client environments.
Responsibilities
- Participate in implementing the cybersecurity protection, detection, and response plan for the company's IT systems.
- Serve as the primary point of contact for the Security Operations Center (SOC): monitor alerts, coordinate remediation actions, and escalate when necessary.
- Lead the handling and resolution of security incidents, intervening directly on systems when required.
- Develop remediation plans based on technical audit findings and track them through to implementation.
- Actively contribute to patch deployment, configuration of security solutions, and improvement of existing controls.
- Maintain continuous monitoring of threats and cybersecurity trends to anticipate emerging risks.
- Create and maintain an operational security dashboard.
- Integrate security requirements into IT projects by providing expertise from the design phase.
- Advise teams and staff on cybersecurity best practices to minimize risk and ensure compliance with applicable standards.
- Contribute to security awareness and training efforts for internal stakeholders.
- Participate in updating the risk mapping and propose appropriate corrective actions.
- Contribute to formalizing and updating operational security guidelines and procedures.
- Support IT leadership in monitoring security posture and preparing periodic reports.
Requirements
- 3 to 5 years of experience in cybersecurity, particularly in incident management, risk analysis, and security operations.
- Strong technical skills enabling direct intervention on systems and security solutions when necessary.
- Good knowledge of security standards and frameworks (NIST, ISO 27001, CIS, etc.).
- Ability to translate technical concepts into clear language and support IT and business teams in implementing protective measures.
- Excellent communication skills and cross-functional collaboration.
- Ability to manage priorities and adapt to a constantly evolving environment.
- Operational experience with endpoint protection and threat detection solutions (EDR/XDR) — required.
- Hands-on experience with a vulnerability management platform — required.
- Functional knowledge of a SIEM, including creating detection rules and investigating alerts; proficiency in a query language (e.g., KQL or equivalent) is an asset.
- Experience administering and analyzing network security solutions (firewalls, VPNs, DNS filtering, network access control).
- Knowledge of identity and privileged access management principles (IAM/PAM).
- Strong familiarity with cloud collaboration and productivity environments (email, managed workstations, mobile device management).
- Knowledge of Active Directory environments and associated attack vectors.
- Scripting for automation and investigation (PowerShell or equivalent) — an asset.
- Certifications (a plus): CompTIA Security+; SC-200, GCED or other certifications focused on detection, investigation, and defense; GCIH, GCIA, or any certification related to incident handling and threat response.
Benefits
- Inclusive and diverse work environment
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